What are the responsibilities and job description for the Patient Access Representative-Downtown Care position at MCMH?
MCMH Clinics has an opening for a full-time Patient Access Representative at Downtown Care, MCMH's new integrated medical and dental clinic. This position is 36 hours per week, with hours that may vary based on clinic needs. The anticipated schedule will generally include three 12-hour shifts from 8am-8pm and rotating Saturday mornings.
Responsibilities include answering telephone calls, scheduling appointments, patient registration and check-in, verifying insurance coverage, maintaining accurate patient information, and assisting patients with front office needs.
The ideal candidate will have a positive attitude, strong organizational skills, and the ability to remain calm and focused in a busy clinic environment. Must be detail-oriented, dependable, and committed to providing excellent customer service. General computer knowledge is required. Previous experience in patient access, a medical office, or healthcare setting is preferred but not required.
At Montgomery County Memorial Hospital, we pride ourselves on small-town values and advanced medical care. We are the largest employer in Montgomery County and have been serving our communities since 1907. MCMH is committed to providing quality, innovative healthcare for our patients and their families. We value creating a positive work environment with opportunities for growth.
MCMH offers competitive pay, IPERS and an attractive benefits package that includes Health, Dental and Vision Insurance, Paid Time Off, Life Insurance, Short Term Disability, Discounts on Healthcare Services, FSA, 457 Deferred Savings Plan, Tuition Assistance, Cafeteria Discount, Wellness Program, Free Access to On-Site Gym, and more!