What are the responsibilities and job description for the Admissions Clerk position at MCMH?
Red Oak Medical Clinic, part of Montgomery County Memorial Hospital (MCMH), is seeking a Patient Access Representative to join our Primary Care team at the Red Oak Medical Clinic. This is a full-time position working 40 hours per week, Monday through Friday.
The Patient Access Representative is responsible for providing exceptional customer service while serving as the first point of contact for patients and visitors. Duties include, but are not limited to, patient registration and scheduling, obtaining and verifying demographic and insurance information, collecting required signatures, answering and directing incoming telephone calls, managing appointment requests, and maintaining accurate patient records within the electronic health record system.
This position plays a key role in supporting clinic operations and ensuring a positive patient experience. The Patient Access Representative must be able to recognize situations that may require immediate clinical attention and communicate concerns promptly to the appropriate nursing or provider staff.
The ideal candidate will be highly organized, detail-oriented, and able to effectively manage multiple responsibilities in a fast-paced primary care environment. Strong communication, customer service, and multitasking skills are essential. Candidates should be comfortable interacting with patients, families, providers, and coworkers in a professional, knowledgeable, and compassionate manner while maintaining confidentiality and providing outstanding service at all times.
About Montgomery County Memorial Hospital:
At MCMH, we combine small-town values with advanced medical care. As the largest employer in Montgomery County, we have proudly served our communities since 1907. We are committed to delivering quality, innovative healthcare while fostering a positive work environment with opportunities for professional growth.
Benefits:
MCMH offers competitive pay, IPERS, and a comprehensive benefits package that includes:
-Health, Dental, and Vision Insurance
-Paid Time Off
-Life Insurance and Short-Term Disability
-Discounts on Healthcare Services
-Flexible Spending Account (FSA)
-457 Deferred Savings Plan
-Tuition Assistance
-Cafeteria Discount
-Wellness Program
-Free access to on-site gym
-And more
Montgomery County Memorial Hospital is an equal opportunity provider and employer.