Grand Lodge Ruby Spa Cosmetologist

MCMENAMINS
COSMETOLOGIST
Rev. 10-20

TITLE: Cosmetologist
REPORTS TO: Spa Manager
FLSA CLASS: Hourly Non-Exempt

The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Description of the Position:
The primary responsibility of this position is to provide a quality spa treatment for our guests in a relaxing, customer service environment. Daily tasks include but are not limited to; providing support and assistance to the reception staff as necessary, performing professional spa services for the Spa guests, as well as departmental communication logs and communicating with receptionist about scheduled appointments. Each spa employee will also be required to attend all departmental meetings and on-call for incoming appointments. This position can take mental agility and the ability to effectively multi-task in a customer service and deadline-oriented environment. A spa technician must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamins employees will also be expected to keep current on all company events, history, and products. Other duties are to be completed as assigned by the Manager on duty.

Requirements of the Job:
• Keep a current Oregon Cosmetology License to be posted at the work site
• Previous related experience required
• Keep accurate and timely communication with departmental logbook
• Excellent customer service & communication skills
• Flexible schedule including days, evenings, weekends and holidays & special events required

Essential Functions of the Job:
• Provide excellent services for guests and customers
• Must have a value for diversity and the ability to work with individuals from different backgrounds
• Perform repeated fine hand manipulation
• Perform repetitive movement such as pushing, pulling, bending, some stooping and twisting
• Work with chemicals used in cleaning and sanitizing
• Frequently climb stairs
• Carry a phone and be on call for incoming appointments
• Ability to communicate clearly and effectively
• Assist in promotion of the spa
• Provide a safe environment to perform professional services for guests
• Present a positive, professional image to the customers
• Be positive, polite, and cooperative with co-workers, managers, vendors and customers
• Safely practice heavy lifting with the help of a hand truck or another person as necessary

Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service. Each employee is expected to come to work ready to have fun and be a positive force.

YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION

E.O.E.