FT Key Holder

Company Description

MCM Worldwide is a luxury lifestyle and fashion brand established in 1976, blending German heritage with contemporary innovation and functional design. Known for its bold, rebellious, and aspirational style, MCM embraces the cultural Zeitgeist and appeals to a global audience including millennials and Gen Z who value genderless, boundary-free fashion. The brand integrates music, art, travel, and technology to create dynamic collections that resonate with a diverse and empowered generation. With a presence in over 410 stores worldwide, MCM has become a global icon in modern luxury, catering to the 21st-century Global Nomad. Discover more at www.mcmworldwide.com.

Role Description

This is a full-time, on-site Key Holder role located in Honolulu, HI. The Key Holder will assist in daily store operations, including opening and closing procedures, managing the sales floor, and ensuring excellent customer experiences. Responsibilities include driving sales, building relationships with clientele, maintaining store presentation, and mentoring team members. Additionally, you will uphold company policies, contribute to achieving sales targets, and act as a supportive leader in the absence of store management.

Qualifications

• Proven experience in retail sales, customer service, and ability to provide exceptional customer experiences
• Strong leadership skills to support, mentor, and inspire team members
• Ability to handle operational responsibilities, including inventory management and opening/closing procedures
• Strong organizational and multitasking skills with attention to detail
• Proficiency in retail software and familiarity with luxury brands or similar high-end retail.
• Flexibility to work a variety of shifts, including weekends and holidays
• Passion for fashion and understanding of the MCM brand identity
• High school diploma or equivalent; further education or certifications in retail or fashion are a plus.