What are the responsibilities and job description for the Housekeeping Room Attendant position at MCM Elegante Lodge and Resort?
Incentive Program
Room Attendant Responsibilities:
- Greeting guests and responding to queries.
- Changing bed linen and making beds.
- Replacing used towels and other bathroom amenities, such as shampoo and soap.
- Sweeping and mopping floors.
- Vacuuming carpets.
- Dusting and polishing furniture.
- Emptying trash containers.
- Restocking water in refrigerator.
- Cleaning public areas, such as corridors.
- Reporting any technical issues and maintenance needs.
- Updating status of guest rooms on assignment sheet.
- Returning and restocking cleaning cart at shift end.
Room Attendant Requirements:
- Previous guest service and/or housekeeping experience preferred.
- Experience using industrial cleaning equipment and products.
- Flexible working hours.
- Ability to work with little or no supervision while meeting high-performance standards.
- Physical mobility and stamina.
- Ability to follow instruction.
- Professional and polite.
LOBBY ATTENDANT DUTIES AND RESPONSIBILITIES: Greeting guests and responding to queries.
- Cleans and maintains all lobbies and public restrooms.
- Sweeps and mopes carpets, lobby entrance.
- Empties ashtrays and urns.
- Polishes furniture and fixtures.
- Vacuums and polishes elevators.
- Keeps the front of the hotel free from trash.
- Cleans the lobby floor
- Keeps the Back area of Front desk neat and clean.
- Ready to do any other work assigned by the supervisor time to time.
- Keeps all public areas neat, vacuumed and dusted.
- Clean and maintain lights.
- Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free.
- Removes all trash from areas.
- Periodically checks all lobby restrooms / wash rooms.
- Inspect condition of furniture for tears, rips, and stains and report damages.
- Restocks all supplies including toilet paper, soap and hand towels in the lobby wash rooms.
- Makes sure all surfaces are clean and tidy.
- Responds to guest requests and inquiries while in the lobby.
- Assist guest with their questions and direct them to the areas they want to go.
- Take care of all cleaning equipment used in lobby.
PREREQUISITES:Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Previous guest service and/or housekeeping experience preferred.
- Experience using industrial cleaning equipment and products.
- Flexible working hours.
- Ability to work with little or no supervision while meeting high-performance standards.
- Physical mobility and stamina.
- Ability to follow instruction.
- Professional and polite.Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Hours per week:
- 20-29
- 30-39
Typical end time:
- 4PM
Typical start time:
- 9AM
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Expected hours: 20 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning Experience: 1 year (Preferred)
- Hotel Experience: 1 year (Preferred)
Work Location: In person
Salary : $15