Banquet Server

COMPANY OVERVIEW At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company. Position: Banquet Server Reports To: Lead Banquet Server, Banquet Captain, Catering Service Manager COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful. POSITION PROFILE: Interact with guests and ensure guests have a great experience when dining and meeting at the property. Be responsible for positive guest interactions while serving guests in a friendly and efficient manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times. ESSENTIAL JOB FUNCTION: Check server’s and house person’s BEOs to ensure that all information is accurate. Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room is set as contracted. Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be provided. Be in communication with the Banquet Captain/ Lead Server in regard to any special needs. Set tables, glassware, flatware and silver ware per dining rules and specification. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Keep station neat and clean while servicing guest per established policies and procedures. Maintain a proper dining experience, delivering items, fulfilling guest’s needs, removing courses, replenishing utensils, refilling glasses. Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment. Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment. Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders. Complete assigned side work. DESIRED SKILLS AND QUALIFICATIONS: Education: High school education or equivalent experience. Experience: Six months hotel or convention center -banquet food/beverage services environment Skills and Abilities: Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests. BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO 401k with employer match Food and Beverage Discounts Tuition Reimbursement If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast! We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.