Administrative Specialist I - FUSE (Part Time)

Starting pay rate: $18.3028 - $20.0697

Position Schedule: Tuesday - Thursday 8:00AM – 4:30PM (part-time)

Location: Bloomington, IL

Position Summary

Under general supervision of the FUSE Program Manager, and in coordination with the Behavioral Health Coordinating Council Supervisor, this position performs professional social service work in the office. The FUSE Program serves those individuals, aged 18 who have intersected most frequently with two or more high-need/high-cost systems of care within McLean County (emergency departments, homeless shelters, justice system).

Work requires individuals who can maintain calm, even in stressful situations. Work follows principles of recovery, social service professional standards, and County policies and procedures.

Essential Duties and Responsibilities

• Provides light administrative support for departmental operations, including: filing, scanning documents, answering phones and greeting departmental guests
• Scheduling client appointments on our EMR
• Assists FUSE staff and clients as needed
• Communicate with the public in a professional, friendly, courteous, and welcoming manner
• Maintain and protect confidentiality
• Maintains appropriate and necessary documentation
• Performs related work as required

Knowledge, Skills and Abilities

• Active listening skills
• Ability to assess and evaluate situations effectively
• Ability to identify critical issues quickly and accurately, with attention to detail
• General knowledge of behavioral health
• Ability to maintain calm in stressful situations, or when others are not calm
• Ability to read, understand, and apply Department and County policies and procedures
• Ability to develop a working knowledge of the County’s behavioral health services and programs and community resources
• Ability to empathize with individuals experiencing a behavioral health crisis
• Knowledge of general office procedures and the operation of standard office equipment, including telephone, computer, and Microsoft Office programs
• Ability to interact with the public and provide information and assistance and support in a polite and efficient manner, both in person and on the telephone
• Ability to establish and maintain effective working relationships with superiors, other employees, clients, and community members

Required Qualifications

• High school graduation, or possession of a GED certificate
• Two years prior experience in a position with public interaction

Preferred Qualifications

• Prior completion of Mental Health First Aid (MHFA)
• Social Work Experience
• Law Enforcement Experience
• Security experience

Physical Demands and Work Environment

This position requires activities such as sitting, walking, standing, bending, stooping, and lifting light to medium objects.

The work is performed in a health care facility and may involve exposure to body fluid, cleaning chemicals, airborne diseases, and emotionally labile patients. Latex gloves or facial masks may be worn.

Benefits Package

This position is eligible for most of McLean County’s benefits package, except for medical insurance:

• Dental and Vision Insurance
• Health Savings Account (HSA)
• Flex Spending Account (FSA)
• Dependent Spending Account (DSA)
• Supplemental Insurance: Life, Critical Illness, and Accident
• County provided Life Insurance
• Illinois Municipal Retirement Fund (IMRF Pension)
• Paid time off: vacation days, personal days, sick days, holidays
• Identity Protection
• Charitable Giving
• Employee Assistance Program
• Full salary range: $18.3028 - $27.9844 per hour (upper range reflects long term career in this position with McLean County)

About McLean County Government

McLean County Behavioral Health operates under the direction of the County’s Behavioral Health Coordinating Council Supervisor and includes newer programs and resources such as the FUSE Program. McLean County strives to meet unmet behavioral health needs in the community in new and innovative ways, using collaboration when possible.

McLean County is the largest county by land area in the state of Illinois with a population of over 172000. McLean County Government is a fast-moving and dynamic workplace established to locally administer Illinois State laws and serve the community in a variety of ways throughout our multitude of departments. With a $130 million operating budget over 800 employees and an Aa1 Bond Rating McLean County Government is positioned to maintain and expand its reputation for excellence in local government.

To learn more about all the services McLean County Government provides the community please visit https://mcleancountyil.gov/. A full list of Departments with a description of their function can be located at https://www.mcleancountyil.gov/8/Departments.

How to Apply

• If applying through a third party job board please fill out an application via McLean County Government’s Job Board located at https://mcleancountyil.gov/2068/Jobs

Confidentiality of your application is maintained upon request.

McLean County Government is proud to be an Equal Opportunity Employer.