What are the responsibilities and job description for the Client Service Representative position at Mclean Animal Hospital?
Join Our Pack! Client Service Representative (Full-Time) – Evening Shift
Location: McLean Animal Hospital, McLean, VA
Pay: $16.00 - $18.00/hour, negotiable with experience
Job Type: Full-Time (40 hours/week)
Do you thrive in a fast-paced, team-oriented environment? Love wagging tails, purring patients, and helping people? McLean Animal Hospital is calling all animal lovers with exceptional communication skills to join us as a Client Service Representative!
We’re an AAHA-accredited small animal hospital (just dogs & cats!) with a reputation for excellence and compassion. With 5 full-time and 4 part-time veterinarians, we offer the best in veterinary care—and we’re looking for YOU to be the welcoming face and calming voice for our clients.
Why You’ll Love Working With Us:
- A passionate, supportive, and FUN team!
- Competitive pay and full-time stability
- Medical & dental insurance (after 60 days)
- Uniforms provided
- Employee discounts (after 30 days)
- Paid vacation, sick leave, holidays, and 401(k) after 1 year
- Hands-on experience in vaccine protocols, medical triage, scheduling, and more
Your Shift:
Evening: Monday – Friday, 12:30 PM – 8:30 PM
Weekends: Every other weekend required
Saturday: 6:30 AM – 2:30 PM or 9:00 AM - 5:00 PM and Sunday: 7:45 AM–1 PM
When you work a weekend, you’ll get a regular weekday off!
What We’re Looking For:
- 1 year of client/customer service experience (vet or medical field a bonus!)
- A true animal lover
- Stellar communication skills—written and verbal
- A positive attitude and a team-first mentality
- Dependable, honest, and ready to work hard
- Calm under pressure in a fast-paced environment
- Strong organizational & computer skills
- Must live within 30 miles of McLean, VA
Ready to be the heartbeat of our front desk and make a difference in the lives of pets and their people? We’d love to meet you!
Apply today and bring your passion for animals to a place where it truly matters.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you seeking full time, part time or seasonal work?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Veterinary Care: 1 year (Preferred)
Ability to Commute:
- McLean, VA 22101 (Preferred)
Work Location: In person
Salary : $16 - $18