What are the responsibilities and job description for the Quality Engineer position at McLaughlin Body Company?
Summary
Under the direction of the VP of Manufacturing, the Quality Engineer develops and implements quality assurance standards, processes, and controls. Develops methods for inspection, testing, sampling, and training. Evaluates production capabilities and recommends improvements. May assist in developing quality assurance policies and procedures.
The focus of the Quality Engineer is on four primary areas:
Duties
Under the direction of the VP of Manufacturing, the Quality Engineer develops and implements quality assurance standards, processes, and controls. Develops methods for inspection, testing, sampling, and training. Evaluates production capabilities and recommends improvements. May assist in developing quality assurance policies and procedures.
The focus of the Quality Engineer is on four primary areas:
- Providing exceptional customer service in response to quality complaints
- Providing Quality Control Plans for all assigned products
- Working independently or in a team to develop and implement solutions to quality problems
- Being an integral part of the company-wide effort of Continuous Process Improvement.
Duties
- Develop, coordinate and maintain the Quality KPI's for the assigned production area to ensure zero quality claims for the customer and next process on the supply chain.
- Coordinate containment, Process and Product Audits, Actions Plans, Quick Kaizen, A3, 8D and Major Kaizen to ensure zero quality claims for the customer and next process on the supply chain
- Establish a Visual Factory Processes to show in real time Process and Product Capability performance to encourage Cp/Cpk improvements.
- Provide engineering support and ensure consistent application of quality techniques to solve problem.
- Determine when process stability and capability studies should be performed on existing processes. Review and analyze results. Recommend changes to processes based upon findings and perform follow up to verify effectiveness.
- Participate in the development of Failure Mode and Effects Analysis (FMEA) and approved it.
- Write and revise Quality System Procedures/Work Instructions/Process Qualifications and control plans.
- Perform all the required and related PPAP
- Determines quality improvement parameters by identifying statistical methods relevant to manufacturing processes.
- Establishes statistical confidence by identifying sample size and acceptable error; determining levels of confidence.
- Develops sampling plans by applying attribute, variable, and sequential sampling methods.
- Prepares reports by collecting, analyzing, and summarizing data; making recommendations.
- Assist conducting conformance audits of Internal procedures, product compliance to customer requirements
- Assist in the investigation of product and process failures that impact customer product. Work with the customer in an ethical manner that helps resolve these failures.
- Respond promptly to customer inquiries
- JOB REQUIREMENTS: Excellent verbal and professional writing skills Excellent problem-solving skills and a willingness to learn Technical Writing (e.g. Work Instruction/Procedures, Validation Docs) Customer/Supplier Quality (Auditing, Problem Resolution, Corrective Action) CQE (Certified Quality Engineer). Hands on experience working in a welding production environment is desired
- EDUCATION and/or EXPERIENCE: Requires bachelor's degree in Industrial Engineering/Industrial Engineering Technology or three plus years of manufacturing experience. Applicable product knowledge preferred.
- LANGUAGE SKILLS: Ability to read, analyze, and interpret technical procedures, governmental regulations, and ISO and ASME Codes. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate with managers, vendors, customers, and other employees of the organization.
- MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or touch objects, tools, or controls. The employee frequently is required to talk or hear. The employee is frequently required to stand, bend and walk. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
- WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical machines and in atmospheric conditions occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate except for when in the production facilities. Required PPE: When in the production facility; Safety glasses w/ side shields and protective footwear with steel toe are required. Hearing protection is required in designated areas
- Strong analytical and problem solving skills.
- Strong understanding of Lean Manufacturing and Six Sigma concepts.
- Process Quality (Process Flow, FMEA, Control Plans, PPAP)
- Quality Systems (ISO9001, ISO14001, AS90001, IATF16949, and ITAR)
- Comfortable communicating cross-functionally and across management levels in formal and informal settings
- Ability to write & execute test plans