What are the responsibilities and job description for the Service Advisor/Writer position at Mclarty Nissan?
Join Our Team and Help Deliver an Exceptional Customer Experience
We are looking for a friendly, organized, and customer-focused Service Advisor to join our growing Nissan dealership team. If you enjoy working with people, building relationships, and helping customers keep their vehicles running at their best, we'd love to meet you.
As a Service Advisor, you'll serve as the primary point of contact between our customers and service department, ensuring every guest receives outstanding care and clear communication throughout their service visit.
Responsibilities
- Greet customers promptly and professionally.
- Listen to customer concerns and accurately document service needs.
- Schedule service appointments and manage workflow efficiently.
- Communicate repair recommendations, maintenance needs, and estimated costs.
- Provide regular updates to customers regarding vehicle status.
- Coordinate with technicians to ensure accurate and timely vehicle repairs.
- Review completed work with customers and ensure satisfaction before delivery.
- Maintain strong relationships that encourage repeat business and referrals.
Pay: $50,000.00 - $90,000.00 per year
Work Location: In person
Salary : $50,000 - $90,000