Technician

Summary:
Functions as a skilled-level technician who is able to perform diagnoses and
repairs in all areas, in addition to being specialized in particular areas of repair.
Essential Duties:
? Performs work as outlined in repair order with efficiency and accuracy, in
accordance with dealership and factory standards.
? Diagnoses cause of any malfunction and performs repair.
? Communicates with parts department to obtain needed parts.
? Saves and tags parts of the job if under warranty or if requested by the
customer.
? Examines assigned vehicle to determine of further safety or service work
is required or recommended.
? Communicates with service advisor immediately if additional work is
needed, if work outlined is not needed, or if repairs cannot be completed
within the promised time.
? Documents all work performed and recommended on the repair order.
? Road tests vehicles when required or refers to the test technician.
? Participates in manufacturer-sponsored training programs, schools, and
events.
? Keeps abreast of manufacturer technical bulletins.
? Supervises work of any apprentice technician as assigned.
? Reports machinery defects or malfunctions to supervisor.
? Ensures that customers’ cars are kept clean. Notifies service advisor
immediately of anything that has happened to change the appearance or
condition of the vehicle.
? Keeps shop area neat and clean.
? Maintains and is accountable for all dealership-owned tools and manuals.
Returns them to the proper place and in the same condition as they were
received.
? Understands, keeps abreast of, and complies with federal, state, and local
regulations, such as hazardous waste disposal, OSHA Right-to-know, etc.
? Operates all tools and equipment in a safe manner.
? Reports any safety issues immediately to management.
Marginal Duties:
? Other duties may be assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
? Technical school or six months to one year related experience and/or
training; or equivalent combination of education and experience.
Skills and Abilities:
? Ability to read and interpret documents such as safety rules, operating and
maintenance instructions, and procedure manuals.
? Ability to write routine reports and correspondence.
? Ability to speak effectively before groups of customers or employees of
organization.
? Ability to apply common sense understanding to carry out instructions
furnished in written, oral, or diagram form.
? Ability to deal with problems involving several concrete variables in
standardized situations.
Certificates, Licenses, Registrations:
? Valid Driver’s License
Physical Demands:
? While performing the duties of this job, the employee is regularly required
to stand; use hands to finger, handle, or feel; reach with hands and arms;
climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The
employee frequently is required to walk. The employee occasionally
required to sit. The employee must regularly lift and/or move up to 50
pounds and occasionally lift and/or move up to 100 pounds. Specific
vision abilities required by this job include close vision, distance vision,
peripheral vision, depth perception, and ability to adjust focus.
Work Environment:
? While performing the duties of this job, the employee is frequently
exposed to moving mechanical parts; fumes or airborne particles; toxic or
caustic chemicals; outdoor weather conditions, risk of electrical shock; and
vibration. The employee is occasionally exposed to wet and/or humid
conditions. The noise level in the work environment is usually moderate.