What are the responsibilities and job description for the Director Radiology Services - McLaren Hospital Group position at McLaren?
The director is responsible for establishing and directing the overall mission, vision and values of the assigned Radiology services. This includes overseeing administrative, financial, compliance, quality improvement, customer satisfaction, and program development in accordance with established policies and standards. Areas of responsibility can include hospital-based radiology services, ambulatory radiology services, outpatient services, and other assigned specialty areas. The director shall work in coordination with McLaren Health Care subsidiary leadership to achieve health system goals and objectives and represent the service line to physicians, administrators, community/government leaders, professional peers, and the public as needed. This position will function ina dyad partnership with Chief Medical Director.
Essential Functions and Responsibilities:
1. Develops and implements the Radiology service line organization plan to ensure that services provided are the best value in health care as defined by quality outcomes and cost.
2. Develops, interprets and administers service line policies, procedures, protocols, rules, regulations, and instructions.
3. Plans and administers directly or through manager/supervisor personnel, the effective management and delivery of Radiology services in accordance with all hospital, system and regulatory agency standards.
4. Promotes a positive engaging work environment for Directors and Managers, students, and patients. Mentors or coaches direct reports to ensure a patient-centered approach.
5. Ensures that Directors and Managers have the processes, systems, tools, and equipment needed to perform job functions.
6. Develops capital and operating budgets in order to meet agreed-upon service line goals and objectives. Implements appropriate methods to monitor adherence to budgets and resolve variances.
7. Seeks to improve quality of services by developing hospital based QAPI initiatives and competencies within scope of practice.
8. Models a culture of customer service excellence, as evidenced by patient satisfaction, employee satisfaction, and physician satisfaction results.
- Selects, develops, trains, disciplines, and evaluates staff on performance and competency.
10. Responsible for overseeing new program development within the field of Radiology services and marketing to meet needs of the patient/community and physicians.
11. Responsible for knowledge and expertise of current standards of practice and emerging practice developments in the rehabilitative field.
12. Serves as resource for resolving complex problems and investigating and recommending corrective actions in response to incident reports and/or patient complaints.
13. Collaborates with other hospital administrators and department leaders to promote cooperation and efficiency in striving to improve the overall patient care experience.
14. Represents Radiology while serving on multiple hospital committees working together as a team to improve processes.
15. Performs other related duties as required and directed.
Required Qualifications:
- Bachelor’s degree in Health Care Administration, Business Administration or related field.
- Masters degree or must complete Master’s Degree in Health Care Administration, Business Administration or related field within 18 months of starting position.
- Minimum of five (5) years of progressive leadership experience in hospital, health system, or healthcare consulting environments..
Preferred:
- Executive-level experience leading integrated Radiology services across multi-hospital systems.
- Experience working in a dyad leadership model with physician executives.
- Demonstrated success in system integration, service-line growth, and physician alignment.