What are the responsibilities and job description for the Senior IT Infrastructure & Operations Analyst position at McLaren Strategic Solutions (MSS)?
We are looking for a Senior IT Infrastructure & Operations Analyst to join our growing technology team.
This role supports large-scale enterprise infrastructure environments in regulated industries and focuses on stability, reliability, and modernization across on-premises and cloud platforms.
This is a hands-on senior individual contributor role with opportunities to influence infrastructure standards, tooling, and operational practices.
Responsibilities
- Support and operate enterprise IT infrastructure environments, ensuring performance, availability, and capacity
- Own day-to-day infrastructure operations across servers, virtualization, networking, and cloud platforms
- Partner with engineering, security, and business stakeholders to define infrastructure requirements
- Support infrastructure modernization initiatives, including data center optimization and cloud migration efforts
- Act as a senior escalation point during infrastructure incidents and participate in root-cause analysis
- Provide hands-on L2/L3 support during critical initiatives and high-impact incidents
- Design, document, and support backup, recovery, and disaster recovery solutions
- Plan and execute patching, upgrades, and lifecycle management activities
- Maintain infrastructure documentation, standards, and operational runbooks
- Manage hardware and software inventory, licensing, and vendor support agreements
- Participate in an on-call rotation and support after-hours activities when required
- Provide technical guidance and mentorship to junior team members
Required Skills
- 6 years of experience in IT infrastructure, systems engineering, or operations
- Strong experience supporting enterprise-scale infrastructure environments
- Hands-on experience with cloud platforms (Azure, AWS, or GCP)
- Strong knowledge of Windows Server and Linux operating systems
- Experience with virtualization technologies (VMware or equivalent)
- Solid understanding of Active Directory and identity services
- Experience with backup, restore, and disaster recovery technologies
- Working knowledge of networking fundamentals (DNS, DHCP, VPNs, firewalls, routing, switching)
- Strong troubleshooting skills across infrastructure layers
- Ability to communicate effectively with both technical and non-technical stakeholders
Preferred Skills
- Cloud certifications (Azure, AWS, or GCP)
- Experience supporting regulated or highly controlled environments
- Exposure to infrastructure cost management, budgeting, or vendor coordination
- Experience supporting infrastructure modernization or cloud transformation initiatives
- Prior experience acting as a senior technical lead or escalation point
McLaren Strategic Solutions is a leading-edge global technology consulting firm, addressing critical challenges across industries such as retail, financial services, and healthcare. Integrating a powerful ecosystem of platforms with capital-efficient execution, McLaren specializes in digital transformation to help businesses optimize operations, accelerate revenue, and achieve scalable outcomes. McLaren’s expertise spans the development of customer-centric applications, modernizing systems for cost-effectiveness and security, and leveraging cloud scalability for future-ready architectures. With a deep commitment to operational excellence, McLaren provides comprehensive managed services, including application maintenance, cybersecurity, platform solutions, and AI-optimized operations, ensuring seamless, secure, and efficient performance.
From supply chain automation to compliance and analytics, McLaren drives measurable impact: improving workforce productivity, reducing inventory costs, and cutting technology ownership expenses. With its emphasis on automation and zero business downtime, McLaren facilitates seamless migrations from legacy systems to modern platforms, enabling organizations to harness the full potential of digital transformation. Backed by strategic partnerships and a proven delivery model, McLaren empowers clients to innovate, modernize, and achieve lasting success in today’s digital economy.
McLaren is a certified minority owned business through the NMSDC and has a mission to place more people from non-traditional backgrounds into sustainable technology careers. Through partnerships with non-profit technology programs in underserved communities and Veteran organizations, candidates transition from tech training programs into real IT careers at McLaren. Our unique recruitment policy allows us to create exceptional teams, bringing a broad spectrum of experience to our company and creating anything but a traditional consulting firm.
Visit McLaren Strategic Solutions to learn more!
Doran Jones Inc. is proud to be part of the McLaren Strategic Ventures Group.