What are the responsibilities and job description for the Patient Access Representative position at McLaren Health Care?
PATIENT ACCESS REPRESENTATIVE - PART TIME
Position Summary:
Registration/Patient Access: Responsible for the greeting and directing of the patient, patient identification and collecting accurate financial information.
Position Summary:
Registration/Patient Access: Responsible for the greeting and directing of the patient, patient identification and collecting accurate financial information.
- Registration and verification of patient insurance and demographic information.
- Adheres to all third-party payer regulations.
- Identifies and collects patient payments.
- Answers telephone and provides information.
- Meet all documented performance standards for productivity and quality.
- Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.
- Responds promptly, professionally and courteously to all customers’ needs.
- Cooperates and communicates effectively with all McLaren Health Care team members.
- Contributes to continuous quality improvement efforts.
- High School Diploma or GED
- Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
- Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators
- Schedule: Part-time
- Requisition ID: 26004352
- Daily Work Times: Variable 5am - 10pm
- Hours Per Pay Period: 44
- On Call: Yes
- Weekends: Yes