What are the responsibilities and job description for the Patient Services Representative position at McLaren Flint?
About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Patient Services Representative
Michigan, Flint
NEW
Administrative/Clerical
McLaren Flint
26000278
Department: Oncology Admin
Shift: Days
Daily Work Times: 8:00 a.m. - 5:00 p.m.
Scheduled Biweekly Hours: 80
Pay Range: $14.98 - $18.57
Position Summary:
Patient Service Representative facilitates the delivery of comprehensive cancer care through coordination and scheduling of patient care, outpatient services. They are responsible for capturing patient medical histories/records and other health related information, scheduling patient appointments, and communicating with referring physicians and/or physician offices. They assist the physicians and clinical staff with data collection and data entry for the oncology patient. Provides secretarial support typing letters, reports performs related office duties.
Essential Functions and Responsibilities:
- Provides reception for Cancer Center inquiries and refers to appropriate team member for resolution.
- Completes patient intake information, registers patient within our EMR.
- Schedules clinical assessments, new admission appointments and establishes new patient accounts. Maintains EMR. Register patients thru 4Medica for Lab work at cancer center.
- Makes Radiation Oncology Bar Codes for identifying patients in the EMR for clinical staff purposes.
- Coordinates all referrals to and from cancer center Clinic including those received by telephone or fax.
Required:
- High School Diploma
- Minimum of 1 year previous customer service experience
Preferred:
- Possess 4 months related Radiation Oncology experience
- 1 year of previous medical office/reception experience
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.
Additional Information
- Schedule: Full-time
- Requisition ID: 26000278
- Daily Work Times: 8:00 a.m. - 5:00 p.m.
- Hours Per Pay Period: 80
- On Call: No
- Weekends: No
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
Salary : $15 - $19