What are the responsibilities and job description for the Capriotti's Team Member position at MCL Restaurant and Bakery?
The hours for this role will usually be 9:00 a.m. - 4:00 p.m.
PURPOSE OF POSITION:
Sharing Our Passion One Sandwich at a Time: Accomplishing Capriotti’s mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring Hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.
JOB SKILLS AND REQUIREMENTS
- Customer Service Skills: You will often be speaking directly to the customer. Good listening skills, speaking and communicating calmly, effectively, and in a friendly manner, and patience will serve you well.
- Uphold a professional appearance within dress code guidelines
- Time Management Skills: Our shops get busy quickly. Great time management will help you avoid burning our product, order errors, and avoid accidents.
- Flexibility: You might be asked to work nights, weekends, and extended hours. Having a flexible schedule is preferred.
- Teamwork: You will need to work with your team to create a great experience for our customers. A great team provides a great work environment.
- Must adhere to Capriotti’s high standard of food quality and recipes.
- Complete all training programs assigned to the specific duty. This is a requirement and is ongoing throughout the duration of your employment.
Core Focus:
To share our passion, one sandwich at a time.
Core Values:
- Passion – Be the Best
- Family – Care about people
- Integrity – Walk the Talk
- Profitability – Everyone Wins
- Genuineness – 100% Real