Hotel Kitchen Supervisor

What Makes a McKibbon Kitchen Supervisor?

As a key member of the hotel’s food and beverage leadership team, the Kitchen Supervisor is accountable for the culinary team for the food and beverage outlets and meeting space. While the focus is to guide the operation of the culinary team, you also serve as the manager on duty during the evening, allowing for exposure to front of house and service teams. The kitchen supervisor is committed to guest satisfaction and providing a great experience for all guests.

A Day in the Life:

• Overseas daily kitchen operation and sets the direction of culinary team in conjunction with Chef Director and/or GM based on property specific structure.

• Assists in preparation of financial forecasts and budgets, instrumental in taking steps to assist the department in exceeding financial targets.

• Kitchen Supervisor ensures proper inventory control and ordering practices are utilized

• Leading initiatives to guarantee Guest Satisfaction Scores are overachieved

• Training and development of culinary and Front of House associates with emphasis on food presentation, preparation methods, guest service and overall quality of product

• In conjunction with other leaders, the Kitchen Supervisor will ensure the kitchen is maintained in optimum condition

• Strives to advance his/her knowledge, skills and abilities and consistently shares same with others

• Instrumental in running a department that meets Health & Safety committee objectives

• Will be a key player in menu development and implementation of outlet menus with consideration to outlet concept, food trends, food cost, and executive feedback

• Actively involved in kitchen and department head meetings

• Covers shifts in the kitchen as determined by the Chef Director and business levels.

• Responsible for execution of all banquets from culinary, set-up, execution and staffing.

• Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
  
  

Requirements:

• 3 years’ minimum experience in a culinary setting

• Experience in a supervisory position

• The ability to implement the established menu and service standards

• Ability and drive to personify our culture in every interaction with guests and associates

• Able to perform initial and ongoing training of associates

• Able to deliver on the quality of service that guests deserve and expect

• The ability to communicate in a friendly manner with guests

• Ability to create a fun and supportive working environment

• Keeping up-to-date with local events and tailoring Food and Beverage operations to enhance guests’ experience in the local community

• A conscientious spirit and the drive to excel in every aspect of your duties

• The creativity to enhance sales in the lounge and food outlets

• Valid trade qualifications

• Exceptional organization skills to manage multiple outlets

• Excellent oral and written communication skills

• A team player with the ability to train, coach and motivate employees.

• Product and quality obsessed with good knowledge in menu engineering and design.

• Previous experience scheduling a brigade of 12

• Basic understanding of labor costs and productivity

• Versed on calculation of food cost, conducting food inventories, and understanding of inventory turn-over

• Understanding of safe work practices and initiatives to reduce or eliminate accident

• Self-motivated, detail oriented and well organized with creative flair.

Perks & Benefits Beyond the Basics: 

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: 

Benefits: Full Time Associates:  

• Comprehensive benefits package including medical, dental, and vision  

• Life insurance 

• Pet Insurance

• Short and long-term disability 

• Paid time off and holidays 

• Tuition assistance 

Financial & Occupational Wellness: All Associates 

• Competitive Compensation with incentives (incentives vary by position)

• 401K Savings Plan, 50% matching up to 10% of compensation

• Associate referral program 

• Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Personal Wellness: All Associates

• Fundraising matching funds program 

• Team volunteer opportunities 

• 24/7 chaplain services 

• Exclusive hotel rate discounts 

Any state specific holiday, vacation or benefit requirements will apply.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.