Payer Relations Representative

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Payer Relations Representative serves as a key liaison between pharmacies, payer organizations – specifically Pharmacy Benefit Managers (“PBMs”), and internal teams to ensure accurate and timely payments of our clients’ pharmaceutical claims. This role focuses on enrolling our member pharmacies with the appropriate payers, inquiring with payers about missing payments and remittances, and maintaining strong relationships with external partners to support operational efficiency and financial accuracy.

Compensation: Target budget for this role is at $32/hour.

Location: Candidate must live within a drivable distance of our Irving, TX location or our Columbus, OH location.

Key Responsibilities

• Works with third-party PBMs, PSAOs, and other Rx claim payers to set-up authorization for them to deliver payments and remittances on behalf of our member pharmacies.
• Investigate and resolve cases created by our Customer Engagement team regarding missing payment / remittances and inquiring with the payers regarding unpaid claims.
• Provide ad hoc support to payers, such as assisting some of them with maintain accurate rosters of our member pharmacies
  
  
  

Minimum Requirement

Degree or equivalent and typically requires 2 years of relevant experience.

Education

Bachelor’s degree in Business, Finance, Healthcare Administration (or related field) or equivalent experience.

Critical Skills

• 2 years in healthcare payment and claims processing or healthcare revenue cycle experience. Familiarity with ERA/EFT and medical / Rx reimbursement processes preferred.
  
  
  

Specialized Knowledge & Skills

• Customer service, relationship management, problem-solving, organization skills.
• Experience using Salesforce and SQL Server Management Studio (SSMS)
• Ability to manage multiple priorities in a fast-paced environment.
• Collaborative mindset with a focus on customer service excellence.
• Strong analytical and problem-solving abilities.
• Excellent communication and relationship management skills.
• Proficiency in Microsoft Office Suite and payment reconciliation tools.
  
  
  

Working Conditions

Environment (Office, warehouse, etc.) – general office

Physical Requirements (Lifting, standing, etc.) – general office

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$27.34 - $45.56

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!