Administrative Assistant/Receptionist

It’s More Than a Career, It’s a Mission.

Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.

Our Mission

People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world.

Performs departmental or department head administrative support for Director and Sr Director level. Responsible for providing excellent customer service to all members of the company, external clients, vendors, monitors, and other visitors. Additionally, the position will be responsible for various administrative activities as they relate to daily operational business needs.

Duties include but are not limited to:

• Welcomes visitors, in person or on the telephone, by answering promptly, courteously, and professionally, and directs all inquiries to appropriate team members
• Delivers excellent customer service at all times
• Receives and processes all mail and deliveries.
• Supports up to 2-3 leaders and offers up to 25% departmental support, to include maintaining departmental documentation and compiling reports from existing data and records.
• Maintains strictest confidentiality at all times and in all situations
• Utilizes SAP Concur to upload receipts and file expense reports; track and make corrections, if needed, until report is approved for reimbursement.
• Manages multiple Outlook Calendars. Interacts with both internal and external executives, leaders and assistants, as well as consultants and vendor partners.
• Coordinates a variety of complex meetings and use best judgment to prioritize time based on greatest need.
• Coordinate all aspects of domestic and international travel for leaders including air, hotel, ground transportation, parking, etc.
• Schedules and hosts video conferences via Webex/Zoom and manages Conference Center EventProConnect reservations.
• Maintains direct/open communication with higher level management, executives, Sarah Cannon colleagues, and outside contacts.
• Ensures processes are followed, maintained, and follow up as needed to see projects to completion
• Schedules and coordinates candidate interviews and onboarding responsibilities.
• Submits tickets to applicable IT team(s), as needed; corresponds with IT to facilitate necessary action to reach resolution and tracks tickets in ServiceCentral as necessary.
• Prepares meeting agendas/reports/presentations; attends meetings as assigned by leaders and reports on actions.
• Manages Staples and Amazon business accounts for all departmental needs. Maintains copy rooms and inventory.
• Responsible for space floor management within assigned department including new hire desk setup.
• Provides administrative support including typing, composing and proofreading correspondence, indexing and filing documents.
• Participates in and assists with arranging educational activities and programs where appropriate.
• Actively engages with the administrative community, including attending monthly meetings, events and professional development opportunities.
• Manage the CV process and work alongside Training and Education to successfully manage colleague requirements and SmartSolve processes for the CV process.
  
  
  

Mandatory: The following are mandatory expectations of all SCRI employees.

• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”
• During your employment with SCRI, you will be routinely assigned training requirements. You are expected to complete any training assignments by the due date.
• Communicates and escalates unresolved issues to leader.
• Does not initiate nor participate in disparaging conversations.
• Diligently fulfills the expectations of inclusion and respect toward all colleagues.
  
  
  

Minimum Requirements:

• Associate's degree
• At least 1 year of relevant experience
  
  
  

Knowledge: A body of information needed to perform tasks; May be obtained through education, training or experience.

• Knowledge of organization policies, procedures, systems
• Knowledge of office management practices
• Knowledge of administrative procedures
• Knowledge of grammar, spelling, and punctuation
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
  
  
  

Skills: The proficiency to perform a certain task.

• Skill in computer applications, especially Microsoft Office (Outlook, Word, Excel, Adobe, and PowerPoint)
• Excellent verbal and written communication skills
• Skill in gathering and reporting information
  
  
  

Abilities: An underlying, enduring trait useful for performing duties.

• Ability to multi-task in fast paced environment is essential
• Ability to work effectively with staff, internal and external sponsors, and agencies
  
  
  

This position is onsite 4-5 days per week in our office in Nashville, TN.

About Sarah Cannon Research Institute

Sarah Cannon Research Institute (SCRI) is one of the world’s leading oncology research organizations conducting community-based clinical trials. Focused on advancing therapies for patients over the last three decades, SCRI is a leader in drug development. In 2022, SCRI formed a joint venture with former US Oncology Research to expand clinical trial access across the country. It has conducted more than 850 first-in-human clinical trials since its inception and contributed to pivotal research that has led to the majority of new cancer therapies approved by the FDA in the past decade. SCRI’s research network brings together more than 1,300 physicians who are enrolling patients into clinical trials at more than 200 locations in 20 states across the U.S. Please click here to learn more about our research offerings.

We care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse colleague population and ensure they are the healthiest versions of themselves. For more information regarding benefits through our parent company, McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.