Account Manager

JOB SUMMARY

Sell and manage HVAC service contracts and retrofit projects

DUTIES & ESSENTIAL JOB FUNCTIONS

• Estimating and budgeting
• Written proposals
• Marketing/sales
• Customer development and retention
• Planning and scheduling
• Cost control
• Ensuring quality and performance
• Timely invoicing of all work completed to date and conscientious follow-up on collection of money due to ensure positive cash flow
• Supervision of field crews
• Safety awareness, training, promotion
• Warranty administration
• Design coordination

BASIC QUALIFICATIONS

• 1 year of account management Experience.
• 1 year of experience in the plumbing, controls, or HVAC / Refrigeration industry.
• Must have PC experience in Windows environments including a working knowledge of spreadsheets, e-mail, and Web-enabled applications
• High school diploma or GED

PREFERRED QUALIFICATIONS

• Mechanical engineering degree or equivalent
• Co-op or intern experience in this field

KNOWLEDGE, SKILLS, ABILITIES AND CHARACTERISTICS

• Detailed oriented
• Ability to multi-task
• Strong desire to provide excellent customer service
• High sense of urgency
• Highly motivated to achieve
• Good mechanical aptitude
• Must be a self-starter, with the ability to work well as part of a team and independently
• Ability to use time productively, maximize efficiency, and meet challenging work goals
• Able to demonstrate a commitment to accuracy and quality while meeting goals or deadlines
• Ability to take on additional responsibilities as needed as well as determine and manage priorities with minimal guidance
• Must possess and maintain an exceptional work ethic, uphold company values, and demand the highest standard of conduct from self and others
• Must project a professional image

WORKING CONDITIONS AND PHYSICAL EFFORTS

• Work involves moderate exposure to elements, such as hot/cold temperatures, dirt, dust, and/or loud noises.
• The work environment involves some exposure to construction, mechanical, and electrical-related hazards or physical risks, which require following basic safety precautions.
• Moderate physical effort. Requires handling of average-weight objects up to 50 pounds and extensive standing and walking.
• Work requires local and occasional out-of-town travel to job sites and customer locations.
• Performance of the required duties will require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and scaffolds and to negotiate work areas under construction.

This job plan is intended to describe, in broad terms, the general functions and responsibility levels of this position. It should not be viewed as an exhaustive list of the specific duties. The company reserves the right to make changes to this description at any time.

Moving Safety Forward, our initiative for continuous improvements in our safety culture, reminds us that we are on a journey toward a zero-incident culture. In all we do, we must work to build a partnership with our employees, customers and business associates that empowers them all with the ability to do their jobs safely.

McKenney’s is an Equal Opportunity Employer committed to workforce diversity. Qualified candidates will receive consideration without regard to age, color, religion, sexual orientation, disability, national origin, or gender identity. McKenney’s is a smoke-free and drug-free workplace.