What are the responsibilities and job description for the Customer Relations Representative position at McKenna: Imaging for Professionals?
Join a locally owned and rapidly growing company in the rewarding role of providing service to an amazing group of clients. McKenna has been in the business of meeting the needs of professional photographers nationwide for over 50 years. We are currently hiring for a full-time customer relations representative. This person will be part of a team that provides assistance to our photography clients via phone call, in person, online chat, and email.
The position is full time with benefits including employer supplemented health insurance and a great 401(k) plan. Hours are weekdays and day time (first shift) hours. Schedule will be set to start somewhere between 7:30am and 8:30am, with some variation based on workflow.
Successful candidates will have the following qualifications:
· Ability to relate to a variety of different people and personality styles in a warm and professional manner via phone, email, online chat and in person
· Ability to multi-task effectively during fast paced seasons
· Exceptional attention to detail and accuracy
· Strong knowledge of computer and Windows platform functions along with strong data entry skills
· Knowledge of Photoshop preferred
· Education or experience in digital photography a plus
· Education or experience in customer relations or sales a plus
McKenna provides a full line of products to professional photographers across the United States and Canada. Our strength is our product quality, rapid response to clients’ needs, and our expert, friendly service. Visit www.mckennapro.com for more information.
Job Type: Full-time
Pay: From $17.75 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18