What are the responsibilities and job description for the Closing Clerical Support position at MCICS?
Overview
As the Closing Clerical Support at Townsgate Closing Services, you will work directly with the Closing Team Leader. You are responsible for assisting all Closing Coordinators on your team and work as a support system for the Closing Operations Department.
What you will do
- Upload Documents into System
- Update Notes and Tracking Fields within System
- Keep Closing Coordinators Updated Throughout Process
- Complete Pre-HUD Requests
- Audit HUD Fee Sheet to Ensure Correct Invoicing
- Report Recording Fees on HUD
- Monitor Dashboard for Closing and Fax Back Completion
- Work with Vendors to Track Shipping for Signed Packages
- Ensure Vendors Download/Print Necessary Documents
- Phone Rollover Responsibilities
- Additional Duties, as assigned
What you will bring
- High-School Diploma or Equivalent
- At least 6-Months Administrative/Clerical Experience
- Strong Customer Service Focus
- Clear Verbal and Written Communication Skills
- Ability to Work in Fast-Paced Environment and Meet Deadlines
- Capability to Work both Independently and as part of a Team
- Problem-Solving Mindset with Ability to Multitask
- Familiarity with Computers, including Data Entry and Typing (preferred 35-45 WPM)
All onboarding employees will be required to complete a pre-employment background check and drug screening.
We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
