What are the responsibilities and job description for the HVAC Service Technician position at McHales Inc.?
NOW HIRING!!
McHales is on the lookout for a skilled HVAC Service Technician to join our growing team! For over 70 years, we’ve built a reputation for excellence in Levittown and throughout Bucks County—thanks to our commitment to hiring the best and delivering top-tier service. Our continued growth is no accident; it's a reflection of the trust we've earned from our loyal customers and the high standards we set for our team. Many start here for a job but stay for a rewarding career, advancement opportunities, and a workplace that truly feels like home. You’ve seen our trucks—we can’t wait to meet YOU next!
Why Choose McHales?
- Our top performers are among the highest earners in Bucks County! We offer a highly rewarding bonus structure on top of your competitive hourly pay – with NO CAP!
- Company-provided vehicle, enabling you to kick off your workday from home.
- Paid Time Off! No Sunday Work and NO ON CALL!!
- You'll have access to cutting-edge Smartphone and Tablet technology
- We value Family and are committed to maintaining a strong Work-Life Balance
- Career Advancement opportunities! As a fast-growing company, we are focused on helping our team members thrive and promoting from within.
Responsibilities:
- Execute all general HVAC in-home service calls efficiently.
- Cultivate customer relationships to recommend the most suitable products and services.
- Pose relevant lifestyle questions to diagnose heating and cooling system issues.
- Provide guidance to customers in selecting optimal finance options and maintenance plans.
- Educate customers on replacement opportunities for aging, inefficient, or underperforming systems.
- Adhere to service criteria and strive to surpass revenue goals.
- Project professionalism and expertise to secure new referrals and repeat business.
- Collaborate closely with customer service and dispatch to ensure overall business success.
- Maintain a tidy, organized job site and a well-inventoried truck.
- Participate actively in training exercises, morning meetings, trade shows, and retreats.
- Mentor apprentices to ensure swift, accurate repairs and installations.
- Ensure accuracy and timeliness with invoices, time cards, curbside feedback, and option sheets.
Qualifications:
- Licensed with comprehensive knowledge of local HVAC codes and the ability to apply them on the job.
- Universal EPA
- Established track record in heating and cooling systems, including proficiency in drawing simple diagrams and reading blueprints.
- Maintain a clean, safe driving record.
- Highly organized with exceptional follow-through skills. Effective verbal and written communication abilities.
- Exhibit high integrity with advanced social skills and the ability to forge strong connections.
- Demonstrate a strong desire for continuous improvement in technical proficiency.
- A competitive individual contributor who thrives on team success.
What We Offer:
Top-tier earnings—our best techs are among the highest paid in Bucks County
Comprehensive medical insurance
401(k) with company match
Paid holidays, your birthday off, and a “Family First” Day
A supportive, tight-knit culture where you’re treated like family
Company events, outings, and lasting friendships that go beyond the job
If you're interested in applying in person, walk-ins are welcome at our office Monday through Friday from 7:30 AM to 3:00 PM.
Please submit a copy of your resume for consideration.
