Health Unit Coordinator

MCH is accepting applications for a Health Unit Coordinator. This full-time benefits eligible position plays an essential role in maintaining the day-to-day operations of the hospital. They are responsible for managing patient records, coordinating communication between medical staff, and ensuring administrative tasks are completed efficiently. This position requires excellent organizational skills, attention to detail, and the ability to interact effectively with patients, visitors, and healthcare professionals.

Key Responsibilities:

• Patient Admissions and Discharges:
  • Assist with patient admissions by completing forms, entering data into the electronic health record system, and preparing patient charts.
  • Process discharges, ensuring all necessary paperwork is completed and patients are given the required information.
• Record Management:
  • Maintain accurate and up-to-date patient records, including personal details, medical history, and treatment plans.
  • Ensure records are properly filed in electronic and paper, stored, and safeguarded, in compliance with confidentiality and privacy regulations (e.g., HIPAA).
• Scheduling and Coordination:
  • Schedule patient appointments, tests, and procedures as instructed by healthcare providers.
  • Coordinate with medical staff, patients, and departments to ensure timely and efficient patient care.
• Communication:
  • Answer phones, respond to patient inquiries, and direct calls to appropriate staff.
  • Relay messages and patient information between medical staff, patients, and family members.
  • Manage correspondence related to patient care, including emails, faxes, and memos.
• Clerical Support:
  • Perform general administrative tasks such as typing, filing, charge capture, and photocopying.
  • Assist with the preparation of medical documentation and reports, including patient care plans and discharge summaries.
• Inventory and Supplies:
  • Monitor and maintain inventory of office supplies and medical forms used on the ward.
  • Order and restock supplies as needed, ensuring the ward runs smoothly.
• Patient and Visitor Interaction:
  • Greet patients and visitors, provide directions, and offer assistance as needed.
  • Ensure a welcoming and professional environment in the ward.

Required Qualifications:

• High school diploma or equivalent (some positions may require post-secondary education in medical office administration or a related field).
• Previous experience in a healthcare setting or in an administrative support role (preferred).
• Knowledge of medical terminology (preferred).
• Proficient in using office equipment (computers, phones, fax machines) and hospital management software.
• Strong organizational skills, attention to detail, and the ability to multitask.
• Excellent verbal and written communication skills.
• Ability to work well under pressure in a fast-paced environment.