Receptionist

Overview

McGuireWoods is seeking a professional, personable, and proactive Receptionist to serve as the first point of contact for clients and visitors at our Jacksonville office. This role requires strong administrative skills, excellent communication, and a commitment to delivering exceptional client service in a fast-paced, professional environment.

McGuireWoods, one of the world’s leading law firms, has provided legal solutions to corporate, individual and nonprofit clients since 1834. Along with excellent benefits, McGuireWoods offers most employees a hybrid remote option allowing flexibility and work-life balance. Our Applicant Disclosures describe your rights. Our Privacy Statement describes how we will process and safeguard your personal data.

Responsibilities

General

• Participates as part of a full team of conference services personnel for the firm. This includes attending meetings, training activities, and potentially, as a provider of content and/or updates to content to the department Portal page.
• Exhibits the firm’s core values of Excellence, Client Service, Integrity, Collegiality, Diversity and Inclusion, and Community.
  
  

Reception Duties

• Serve as the first point of contact by welcoming and announcing all clients and visitors, ensuring adherence to security protocols, including managing visitor access lists.
• Support the Office Administrator with office initiatives and collaborate as needed to foster a positive office environment.
• Works as part of a collaborative receptionist team to manage and direct incoming calls for local and other firm offices.
• Manage conference room and visiting office reservations, including booking, confirming, adjusting, and maintaining the electronic reservation system; communicate updates and changes promptly.
• Provide hospitality services to visitors, including assisting with belongings, offering beverages, basic printing/copying support, and parking validation.
• Ensure all reception, conference room, and visiting attorney areas are maintained to firm standards and perform regular conference room refreshes throughout the day.
• Accurately process office expense reports using Chrome River.
• Maintains knowledge of emergency procedures and participates as part of the Building Evacuation Team.
• Assist with catering needs.
• Assists with special assignments as necessary including birthday/anniversary announcements, snack program upkeep, and maintenance, internal office events and celebrations (examples: pot luck, internal happy hours, summer associate events etc..)
• Performs additional duties as directed.
  
  

Qualifications

• High school diploma or GED required
• Administrative experience in the legal, financial, or hospitality industries with event planning exposure.
• Familiarity with the Jacksonville business landscape and the unique administrative needs of Florida-based legal service practices.
• Collaborative team player who is proactive, self-motivated, and eager to take on additional responsibilities.
• Friendly, approachable, and adaptable with a positive attitude and willingness to learn.
• Ability to manage multiple priorities in a professional office setting.
• Excellent verbal and written communication skills.
• Flexibility to work overtime as needed.
• Willingness and desire to work with innovative technology platforms - our employees also have access to Harvey, a legal-specific AI tool that reduces time spent on routine tasks, allowing you to focus on more meaningful, high-impact work.
  
  

Have more questions? Connect with a recruiter directly.