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Sales Representative (New York)
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Hi, my name is Chelsea Fulton and I'm a customer success representative here at McGraw Hill. Personally, the best part of my job is the fact that I get to combine two of my favorite things, education and customer success. As a customer success representative, my main focus is, you guessed it, the customer. My day, week, and monthly plan is centered around customer engagement, with the goal of retaining and expanding our business. In this role, we as customer success representatives focus on customers who already use our product, while our partner, the Learning Technology representative, they're out busy securing new business. Our customers are shared, and what is special about McGraw Hill is that our customers have a dedicated representative for both secured and prospected business. Everyone is supported. Daily, I have the privilege of interacting with educators who are passionate about their jobs, and as a former teacher, I feel I'm able to have in-depth pedagogical conversations. Through these conversations, which could be via Zoom, phone, or a campus visit, I'm able to add value to their course. Deep knowledge of our product enables me to support instructors by finding solutions to needs, and expand student achievement through meaningful assignments. Ensuring engagement opportunities with customers, problem-solving in a pinch, and planning ahead are daily activities as a customer success representative. Through these communications, I'm able to dive deep into course design and help instructors see how powerful Connect or SIMnet can be when implemented in their course.
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00:00
What is a day in the life of your position?
C
Chelsea
Customer Success Represenative
Overview
Job Description
Impact the Moment
That Matters Are you ready to make a difference in the lives of educators and learners? Join our Higher Education Sales team at McGraw Hill, where you’ll build meaningful relationships with faculty and administrators while driving digital product sales that transform education.
How can you make an impact?
About the Role We’re seeking a Territory Sales Representative to manage a portfolio of colleges and universities in a territory that includes Binghamton, Poughkeepsie, Albany and Vermont. Reporting to a District Sales Manager, you’ll be responsible for increasing the adoption of McGraw Hill’s innovative digital learning solutions by connecting with faculty, administrators, and other key stakeholders. This position requires daily travel within the territory area and occasional out-of-state company meetings.
This position requires daily travel within the territory area and occasional out-of-state company meetings. Candidates must reside within the territory (preferably Albany, NY) and hold a valid driver’s license. All candidates must be eligible to work for any U.S. employer.
What You Will Be Doing
At McGraw-Hill, we leverage cutting-edge technology to create innovative learning solutions that support learners at all stages of their educational journey. Our state-of-the-art digital tools and platforms provide personalized, interactive experiences that enhance understanding and retention. Being part of McGraw-Hill means joining a team dedicated to shaping the future of education and making a real impact on students' lives. It's an exciting opportunity to contribute to a company that values innovation, collaboration, and excellence.
The pay for this position is $54,600-$80,000 annually, however, base pay offered will vary depending on job-related knowledge, skills, and experience. A sales commission plan will be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings.
McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.
49235
McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application.
Apply
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Sales Representative (New York)
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- New York, United States
- Sales
- Higher Education
- Remote
- 49235
mail_outline
Get future jobs matching this search
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Transcript
Hi, my name is Chelsea Fulton and I'm a customer success representative here at McGraw Hill. Personally, the best part of my job is the fact that I get to combine two of my favorite things, education and customer success. As a customer success representative, my main focus is, you guessed it, the customer. My day, week, and monthly plan is centered around customer engagement, with the goal of retaining and expanding our business. In this role, we as customer success representatives focus on customers who already use our product, while our partner, the Learning Technology representative, they're out busy securing new business. Our customers are shared, and what is special about McGraw Hill is that our customers have a dedicated representative for both secured and prospected business. Everyone is supported. Daily, I have the privilege of interacting with educators who are passionate about their jobs, and as a former teacher, I feel I'm able to have in-depth pedagogical conversations. Through these conversations, which could be via Zoom, phone, or a campus visit, I'm able to add value to their course. Deep knowledge of our product enables me to support instructors by finding solutions to needs, and expand student achievement through meaningful assignments. Ensuring engagement opportunities with customers, problem-solving in a pinch, and planning ahead are daily activities as a customer success representative. Through these communications, I'm able to dive deep into course design and help instructors see how powerful Connect or SIMnet can be when implemented in their course.
% buffered00:00
00:00
What is a day in the life of your position?
C
Chelsea
Customer Success Represenative
Overview
Job Description
Impact the Moment
That Matters Are you ready to make a difference in the lives of educators and learners? Join our Higher Education Sales team at McGraw Hill, where you’ll build meaningful relationships with faculty and administrators while driving digital product sales that transform education.
How can you make an impact?
About the Role We’re seeking a Territory Sales Representative to manage a portfolio of colleges and universities in a territory that includes Binghamton, Poughkeepsie, Albany and Vermont. Reporting to a District Sales Manager, you’ll be responsible for increasing the adoption of McGraw Hill’s innovative digital learning solutions by connecting with faculty, administrators, and other key stakeholders. This position requires daily travel within the territory area and occasional out-of-state company meetings.
This position requires daily travel within the territory area and occasional out-of-state company meetings. Candidates must reside within the territory (preferably Albany, NY) and hold a valid driver’s license. All candidates must be eligible to work for any U.S. employer.
What You Will Be Doing
- Leverage existing customer relationships to expand digital product adoption and increase market share in new course areas.
- Conduct discovery sessions and deliver tailored presentations of McGraw Hill’s learning solutions to faculty and administrators.
- Meet or exceed established revenue targets for the assigned territory while collaborating with internal teams to support sales strategies.
- Serve as a trusted advisor to educators and administrators, identifying opportunities to deepen partnerships and expand McGraw Hill’s presence on campus.
- Work with college bookstores and business offices to ensure seamless delivery of content and alignment with campus initiatives.
- Provide training and guidance to ensure effective use of McGraw Hill’s digital tools, including delivering impactful sales presentations to diverse audiences.
- Use CRM tools to track prospects, manage the sales pipeline, and drive opportunities from initial contact to close.
- Effectively manage business and sampling budgets while partnering with sales leadership to refine strategies
- Bachelor’s degree in business, sales, or a related field (or equivalent experience).
- 2-3 years of proven experience in business development, sales, or a related role, preferably within the higher education sector.
- Strong understanding of the higher education landscape, challenges, and decision making processes.
- Exceptional communication and interpersonal skills, with the ability to engage and influence senior-level executives.
- Proficiency in CRM tools (e.g., Salesforce, Marketo) and sales engagement platforms (SalesLoft, Outreach, LinkedIn, AI Tools)
- Self-motivated, goal-oriented, and able to work independently while collaborating effectively with a team.
At McGraw-Hill, we leverage cutting-edge technology to create innovative learning solutions that support learners at all stages of their educational journey. Our state-of-the-art digital tools and platforms provide personalized, interactive experiences that enhance understanding and retention. Being part of McGraw-Hill means joining a team dedicated to shaping the future of education and making a real impact on students' lives. It's an exciting opportunity to contribute to a company that values innovation, collaboration, and excellence.
The pay for this position is $54,600-$80,000 annually, however, base pay offered will vary depending on job-related knowledge, skills, and experience. A sales commission plan will be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings.
McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.
49235
McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application.
Apply
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Salary : $54,600 - $80,000
