Service Manager – McGraw Ford (Aransas Pass, TX)

Compensation: $6,000 – $10,000 per month (based on experience & performance)

McGraw Ford is one of the fastest-growing Ford dealerships in the Coastal Bend — and we’re just getting started. We are entering a major expansion phase that will double our service department’s shop capacity over the next 24 months, and we’ve already begun the process of climate-controlling the entire shop to create the premier technician and customer experience in South Texas.

We’re looking for a high-impact, process-driven, customer-focused Service Manager who can lead our team forward, elevate performance, and help build the service department of the future.

What You’ll Lead & Own

• Oversee the full Service Department operation including Advisors, Technicians, Dispatch, Warranty Administration, and Shop Support.

• Build, develop, and coach a high-performing team with accountability, training, and a positive culture.

• Maintain and improve key KPIs including ELR, CP gross, hours per RO, effective labor rate, shop throughput, CSI, shop efficiency, and warranty compliance.

• Implement and refine fixed operations processes to support higher volume and future shop expansion.

• Drive exceptional customer satisfaction through communication, transparency, and efficient workflow management.

• Manage daily scheduling, dispatching, technician productivity, equipment needs, and shop organization.

• Ensure full policy compliance with Ford standards, warranty guidelines, and dealership operational expectations.

• Work directly with dealership leadership on planning, forecasting, and executing long-term departmental growth strategies.

• Support the onboarding and integration of new technologies, shop climate-control upgrades, and infrastructure improvements.

What We’re Looking For

• Proven dealership Service Manager or Assistant Service Manager experience (Ford experience preferred but not required).

• Strong leadership presence with the ability to coach, mentor, and foster positive accountability.

• Deep understanding of service department KPIs, financials, and fixed ops best practices.

• Ability to thrive in a high-growth, high-expectation environment.

• Excellent communication, conflict resolution, and customer service skills.

• Strong organizational ability with a focus on workflow efficiency and technician productivity.

• Knowledge of warranty process management, RO documentation standards, OEM policies, and compliance.

Why McGraw Ford?

• $6,000 – $10,000 monthly compensation, based on experience and performance.

• Be part of a dealership that is rapidly expanding, with shop capacity doubling in the next two years.

• Work in a facility that is being climate-controlled for year-round comfort, technician satisfaction, and increased productivity.

• Leadership committed to employee development, modernized processes, and building the strongest Fixed Ops department in the Coastal Bend.

• Supportive ownership and a General Manager who invests heavily in people, technology, and infrastructure.

• A long-term career path with stability and real upward growth opportunities.

Join the Evolution of McGraw Ford

If you're a strong operator, a strategic thinker, and a leader who thrives in an environment of growth and improvement, we’d love to meet you. Help us build the most efficient, customer-focused, technician-friendly service department in South Texas.

Apply today and be part of the McGraw Ford expansion.