Office Operations Coordinator

Job Overview
McGrath Law Office, P.C. is seeking an experienced Office Operations Coordinator to manage the administrative, billing, and operational functions of our Morton office. This is a key operational role responsible for ensuring our office runs smoothly, our billing is accurate, and our client experience remains professional and organized. Prior professional office experience is preferred.

Key Responsibilities

• Client Intake & Scheduling: Schedule consultations, manage attorney calendars, send and track intake organizers, confirm appointments by phone/text/email, and prepare intake materials prior to meetings.
• Billing & Payment Processing: Receive and process client payments, apply payments accurately within our case management system, generate and revise invoices at attorney direction, and monitor accounts receivable.
• File Management: Open and close client matters, scan and upload documents, maintain organized digital files, and pull files in advance of appointments.
• Mail & Communication Routing: Process incoming mail daily, monitor shared firm email accounts, and route communications to the appropriate attorney or staff member.
• Office Operations: Order and maintain office supplies, stock the waiting area, ensure conference rooms are prepared, monitor copier/printer supplies, and maintain a professional front-office environment.
• Event & Meeting Coordination: Coordinate and plan company meetings, staff trainings, and firm events.

Qualifications

• Professional Office Experience: Experience in an administrative or office operations role within a professional office environment (law, accounting, medical, financial services, or similar) is preferred.
• Client Service Orientation: Ability to interact with clients in a professional, courteous, and service-focused manner, both in person and by phone or email.
• Billing & Financial Responsibilities: Comfort processing payments, applying payments to accounts, and assisting with invoice preparation.
• Scheduling & Calendar Management: Ability to manage appointments and coordinate schedules accurately and efficiently.
• Technical Proficiency: Strong working knowledge of Microsoft Office (Outlook, Word, Excel) and comfort learning case management or billing software.
• Organization & Attention to Detail: Demonstrated ability to manage multiple responsibilities accurately and consistently.
• Confidentiality & Discretion: Ability to handle sensitive financial and client information responsibly.

If you are an organized, dependable professional who takes pride in keeping an office running smoothly and supporting a team environment, we encourage you to apply. Our firm values professionalism, efficiency, and treating both clients and staff with respect. This role is an important part of our operations and offers the opportunity to contribute meaningfully in a well-established, growing law office.

Job Type: Full-time

Pay: $20.00 - $22.50 per hour

Benefits:

• Flexible schedule
• Life insurance
• Paid time off
• Retirement plan

Work Location: In person

Salary : $20 - $23