Manager Calibration Lab

Do you like to dig in deep to solve problems? Have a passion for tech-heavy concepts like 5G, Iot, or aerospace and defense? Consider joining our talented team of experts at industry-leading TRS-RenTelco. As a division of McGrath, we bring the same core company values and offer an indispensable combination of technical expertise and great people skills to provide the very best in high-end electronic test and measurement equipment to our customers on a global scale.

“A Day in the Life”

• Lead and inspire a team of calibration and repair technicians, ensuring safe, efficient workflows and consistent, high-quality output.
• Own day-to-day calibration and repair operations to support rental equipment readiness, turnaround time, and service commitments.
• Develop, implement, and maintain objectives, policies, procedures, processes, and systems that support operational excellence and scalability.
• Monitor laboratory performance using key metrics (turnaround time, throughput, quality, utilization, and on-time delivery), and implement improvements to meet business and customer demands.
• Serve as the technical and operational escalation point for complex calibration, repair, and quality-related issues.
• Ensure compliance with ISO 9001 QMS and ISO/IEC 17025 calibration laboratory accreditation, including audit preparedness and corrective action management.
• Champion continuous improvement initiatives, applying Lean principles to reduce waste, improve flow, and increase efficiency in a high-volume environment.
• Partner with Operations, Sales, and Customer Service teams to align lab priorities with rental demand and customer expectations.
• Support Company, Division, and Department financial objectives through effective labor planning, productivity improvements, and cost control.
• Maintain strict confidentiality of company and customer information.
• Perform other duties as assigned.

• Set clear expectations: Establish standards for quality, turnaround time, safety, and professionalism that align with TRS-RenTelco's service commitments.
• Build a strong bench: Recruit, train, cross-train, and develop technicians to increase flexibility, reduce bottlenecks, and strengthen succession planning.
• Lead with accountability: Use data and metrics to manage performance, address issues quickly, and recognize strong results.
• Stay hands-on when needed: Provide technical guidance and support while empowering the team to operate independently.
• Drive continuous improvement: Identify opportunities to streamline processes, improve scheduling, and optimize equipment flow in support of rental demand.
• Collaborate cross-functionally: Partner closely with Operations, Sales, and Customer Service to proactively address customer needs and prevent service disruptions.
• Model TRS-RenTelco values: Lead with integrity, transparency, and a customer-first mindset.

• 10 years of electrical metrology experience in a calibration, test, or measurement environment.
• Minimum 3 years of people management experience, leading technical teams.
• Proven success as a strong, hands-on leader who coaches, mentors, and holds teams accountable.
• Ability to operate effectively in a fast-paced, high-volume environment supporting rental and service operations.
• Strong analytical, problem-solving, and decision-making skills.
• Demonstrated ability to lead autonomously while aligning with broader operational goals.
• Excellent time management and prioritization skills.
• Strong interpersonal, written, and verbal communication skills.
• Proven ability to interpret and apply internal and external calibration and quality requirements.
• In-depth knowledge of:
  • ISO 9001
  • ISO/IEC 17025
  • ANSI/NCSL Z540-1-1994
  • ANSI/NCSLI Z540.3-2006
• Proficiency with calibration management systems, ERP tools, and other lab-related software.
• A customer-focused mindset with an understanding of how lab performance impacts rental availability and customer satisfaction.
• Occasional travel as required.

• Bachelor’s Degree in Electronics, Engineering, or a related technical discipline.
• Military PMEL training.
• Experience in a test equipment rental or service organization.
• Lean, Six Sigma, or continuous improvement training or certification.
• Experience supporting high-mix, high-volume calibration environments.

“Perks”

• It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!
• We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more!
• We all need to rest and recharge, that’s why in addition to vacation and sick time we also offer 10 days 2 half days company-paid holidays!
• We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.
• 401(k) Retirement Plan with Company Match.
• On-site Gym
• Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind.
• We also offer DailyPay, HSA, FSA, EAP and Pet Insurance!

Flexibility & Evolving Responsibilities

This job posting is intended to convey the general nature and level of work expected in the role. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Responsibilities may evolve over time, and team members may be asked to take on additional tasks or adjust their focus in response to changing business needs—sometimes with or without prior notice. This flexibility is a valued part of our culture and supports our commitment to collaboration, agility, and shared success.

Pre-employment screenings are conducted after a conditional offer of employment is extended, in accordance with fair hiring laws. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status. We are interested in every qualified candidate who is legally authorized to work in the United States on a permanent basis. At this time, we do not sponsor employment visas or provide immigration sponsorship now or in the future. Our company uses E-Verify to confirm employment eligibility.

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