What are the responsibilities and job description for the Sales Director – Digital Solutions position at McFadyen Digital?
Company Description
McFadyen Digital is a global leader in modern digital commerce, marketplace and customer experience solutions. With nearly four decades of expertise, we help organizations strategize, architect, implement, and optimize scalable commerce ecosystems that drive meaningful business growth. Our teams have delivered transformative digital programs for over 250 global brands, including ABB, AB InBev, ACCO, Albertsons, American Red Cross, American Eagle Outfitters, the U.S. Army, the U.S. Department of Agriculture, and others, enabling billions in online revenue. With offices across the U.S., Brazil, and India and a culture recognized by Great Place to Work®, McFadyen Digital is committed to empowering people, technology, and innovation.
Learn more about us at our website: www.mcfadyen.com
Job Description
Top 5 responsibilities
- Generate profitable revenue for the company.
- Sell our professional services which include advisory services, digital marketing, marketplace solutions, experience design, AI enablement, commerce and marketplace platform implementation, application development and support.
- Identify new business opportunities, build pipelines, prioritize pursuits, and lead the sales process including opportunity qualification and sales call planning (pitching). This includes cold calling if necessary and outreach via social channels.
- Develop strong partner/channel relationships and co-sell with channel field reps on joint sales pursuits.
- Work with inside sales business development team to gain traction in your territory.
Additional Responsibilities
- Support and help optimize our marketing team’s efforts to execute compelling sales collateral and campaigns.
- Create, commit to, and execute a go-to-market sales plan for McFadyen Digital services within your assigned territory.
- Achieve or exceed sales quota.
- Coordinate and drive sales effort with internal teams.
- Track sales and status reports.
- Adhere to sales processes and document notes and progress in CRM.
- Keep abreast of sales and industry best practices and promotional trends.
- Continuously improve through coaching and self-feedback.
Qualifications
Top 5 Qualifications
- Highly motivated and target driven with a proven track record in meeting and exceeding sales quota.
- Excellent selling, communication, time management and organizational skills.
- Ability to create and deliver presentations tailored to the audience’s needs.
- Required: Experience working with Digital Solutions including, digital experience platforms like Adobe Experience Cloud, MACH solutions, eCommerce or Marketplace platforms like Salesforce Commerce Cloud / DemandWare/CloudCraze, SAP Hybris, IBM WebSphere Commerce, Mirakl, Channel Advisor etc. is a must.
- Required: knowledge of related technologies such as PIM, CPQ, CMS, CDP, Search and Navigation, Headless Technologies, BI Platforms, ERP, Call Center, OMS etc.
Other Qualifications
- Strong strategic planning and organizational skills, with a focus on execution.
- Proficiency with CRM tools (e.g., Salesforce, Hubspot) and the Microsoft Office Suite.
- Work remotely and the ability to travel up to 50%.
- Experience launching new sales initiatives or practices.
- Knowledge of B2B Digital Solutions and eCommerce trends, including product catalogs, configurators, and omnichannel commerce, AI everywhere (GenAI predictive AI), Agentic automation, Composable / modular platforms, Hyper-personalization at scale, First-party data privacy-safe measurement, Self-service customer portals (especially B2B), Digital marketplaces & ecosystem plays, Advanced analytics / decision intelligence, Automation of back-office processes, Experience-led digital transformation (CX/EX focus), Omnichannel consistency, Cybersecurity zero-trust by default.
What we can offer you
- A career with thought leaders who literally wrote the book on Marketplace Best Practices.
- A career in the fast-paced world of Digital Solutions, retail eCommerce, digital marketplaces, and platform businesses.
- A career with first movers who are deploying new business models and strategies worldwide.
- A career in a flat management structure without a rigid hierarchy and bureaucracy.
- A career in a culture that rewards creativity and innovation, risk-taking and teamwork.
Additional Information
Your Core Values: Caring, Adaptable, Proactive Ownership, Empowering Clients
Key Words:
Digital Solutions, B2B eCommerce, Marketplace Strategy, Salesforce Commerce Cloud, SAP Hybris, Mirakl, ChannelAdvisor, IBM WebSphere Commerce, Digital Transformation, Platform Business Models, Omnichannel Commerce, Headless Commerce, Artificial Intelligence, Digital Marketplace, Sales Executive, Strategic Selling, Professional Services Sales, Business Development, GTM Strategy, Revenue Generation, CRM (Salesforce), SaaS Sales, eCommerce Solutions, Customer Experience, Digital Marketing Services, PIM, CPQ, CMS, OMS, ERP, BI Tools, Presales, BDR, SDR, Channel Sales, Partner Management, Cold Outreach, Lead Generation, High-Quota Sales, Remote Sales, Consultative Selling, Value-Based Selling, Enterprise SaaS, Cloud Solutions, Advisory Services, Account Management, Account Manager, Client Success, Customer Retention, Client Relationship Management, Adobe Analytics, Adobe Customer Journey Analytics, Adobe Journey Optimizer, Adobe Experience Platform, Adobe Target, Adobe Real-Time CDP, Adobe Journey Optimizer B2B Edition, Adobe GenStudio, Adobe Firefly
eCommerce & Marketplace Platforms:
Adobe Commerce (Magento), Salesforce Commerce Cloud (SFCC), SAP Hybris, Mirakl, ChannelAdvisor, IBM WebSphere Commerce, BigCommerce, Shopify Plus, Shopify Magic, commercetools, Oracle Commerce, Elastic Path, Spryker, Algolia, Bloomreach
Technology & Tools:
CRM (Salesforce), SaaS Sales, PIM (Product Information Management), CPQ (Configure Price Quote), CMS (Content Management Systems), OMS (Order Management Systems), ERP (Enterprise Resource Planning), BI Tools (Business Intelligence), CDP (Customer Data Platform), Personalization Engines, Workflow Management, Analytics Platforms, Agentic Commerce, MCP, RAG, ChatGPT, Anthropic Claude, Google Gemini, Jasper, Klaviyo, Dynamic Yield, Nosto, Salesforce Einstein
McFadyen Solutions Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law, where applicable.
