What are the responsibilities and job description for the Team Member - Guest Experience position at McDonald’s?
Lobby Sanitizer/Guest Experience Lead/Food Runner
Responsibilities:
- Sanitize all lobby, front counter and restroom touch points every 30 minutes.
- Sanitize every seating immediately after guest leaves the leaves
The Guest Experience Leader interacts with the guest at every stage of the Customer Journey by:
- Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need
- Expertly handle guest concerns and know when it is appropriate to bring an issue to management
- Assisting guests with the self-order kiosks and troubleshooting common issues
- Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests’ needs at all times
- Paying special attention to assist families with children and guests with special needs (e.g., getting down on one knee when talking to a child, carrying trays, helping to find seating)
- Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app
- Identifying potential areas of improvement and sharing these opportunities with management
Job Benefits:
- Flexible Schedule
- Daily Pay App - Work Today, Get Paid Tommorrow!
- Education Assistance
- Free meals and Uniforms
- 401K
- Medical/Dental
- Growth Oppurtunities!!
Requirements:
We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever.
You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so.
So what does a member of our Crew Team get to do??
Connect with customers to ensure they have a positive experience
Help customers order their favorite McDonald's meals
Prepare all of McDonalds World Famous food
Partner with other Crew and Managers to meet daily goals and have fun
Keep the restaurant looking fantastic
All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 15 years of age or older to work as a Crew Member at McDonald's
Benefits:
Job Training, Employee Discounts, Reduced or Flexible Hours