What are the responsibilities and job description for the Shift Manager position at McDonald's?
Benefits
✓ Lead the experience: Handle and oversee crew schedules
✓ Inspire and Empower: Provide encouraging leadership for crew and managers to provide an
outstanding guest experience
✓ Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to
meet McDonald’s standards
✓ Take action first: Take measures around safety, security, inventory, and profitability
✓ Never stop learning: Cultivate and encourage training, education, and continued learning within
the restaurant
✓ Be results oriented: Drive and expect a high level of performance from the team
To Be a Successful Shift Manager, You’ll Need
✓ Passion for helping and serving others (customers and fellow team members);
✓ Strong customer service and support focus;
✓ The ability to communicate effectively and anticipate customer needs; and
✓ To provide solutions and make decisions in a fast-paced environment
Requirements
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Shift Manager, You May Be Responsible For
We are an equal opportunity employer and value diversity at our company. We do not discriminate on
the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual
orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic
information, citizenship or any other class characteristic protected by federal or applicable state law. We
will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in
the job application or interview process, to perform essential job functions, and to receive other
benefits and privileges of employment. Please contact the restaurant you are applying to request
accommodation(s).
This job posting contains general information about working in this restaurant. This job posting is not a
complete description of all duties of the job. People who work in this restaurant perform several
different tasks every shift and this posting does not list every essential function of the job.
- Starting up to $16.00
- Bonus and incentive programs
- Earn a $100 gift card for referring friends and family
- Free meal each day you work
- Meal discounts when not working
- Free uniforms
- Vacation eligibility (full-time)
- 401K eligibility (full-time)
- Cost-Deferred insurance program (full-time)
- Bi-Annual performance reviews and raises
✓ Lead the experience: Handle and oversee crew schedules
✓ Inspire and Empower: Provide encouraging leadership for crew and managers to provide an
outstanding guest experience
✓ Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to
meet McDonald’s standards
✓ Take action first: Take measures around safety, security, inventory, and profitability
✓ Never stop learning: Cultivate and encourage training, education, and continued learning within
the restaurant
✓ Be results oriented: Drive and expect a high level of performance from the team
To Be a Successful Shift Manager, You’ll Need
✓ Passion for helping and serving others (customers and fellow team members);
✓ Strong customer service and support focus;
✓ The ability to communicate effectively and anticipate customer needs; and
✓ To provide solutions and make decisions in a fast-paced environment
Requirements
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Shift Manager, You May Be Responsible For
- Food Safety
- Internal Communication
- Inventory Management
- Daily Maintenance and Cleanliness
- Managing Crew
- Quality Food Production
- Exceptional Customer Service
- Safety and Security
- Scheduling
- Training
We are an equal opportunity employer and value diversity at our company. We do not discriminate on
the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual
orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic
information, citizenship or any other class characteristic protected by federal or applicable state law. We
will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in
the job application or interview process, to perform essential job functions, and to receive other
benefits and privileges of employment. Please contact the restaurant you are applying to request
accommodation(s).
This job posting contains general information about working in this restaurant. This job posting is not a
complete description of all duties of the job. People who work in this restaurant perform several
different tasks every shift and this posting does not list every essential function of the job.