What are the responsibilities and job description for the Shift Manager position at McDonald's?
Shift Manager
This job posting is for a position in a restaurant owned and operated by an independent franchisee
and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food
products, for example, when running the restaurant. However, this franchisee is a separate company
and a separate employer from McDonald’s USA. If you are hired for the job described in this posting,
the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for
employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and
scheduling employees. McDonald’s USA has no control over employment matters at the
restaurant. McDonald’s USA will not receive a copy of your employment application and it will have
no involvement in any employment decisions, including whether you receive an interview for the job
or whether you are hired.
What's in it For You:
Enjoy personal and professional development and growth. We focus on promoting from within and many of our managers started as crew members!
- After one year of employment you could earn paid vacation time.
- Earn on-the-spot rewards for doing a great job and participate in quarterly events!
- We value education and our students! That we offer Tuition Assistance for college – up to $2500 for crew members and $3000 for managers.
- Receive a free meal during your break and other discounts at the restaurant.
Description:
McDonald's Works for Me.
I’m going places. I want a satisfying career with good benefits and great opportunities for
advancement. I have a lot to offer and I want to grow.
The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours.
Pursue your education. Build your skills and be yourself.
The Team for Me – Our people want to say YES — to working with energy and purpose, finding new
talent, providing coaching and direction, honing their leadership skills, and helping to run a business
that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.
The Company for Me – From here, you can go further than you thought possible. Reach your goals
and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let’s talk. Make your move.
Requirements:
Shift Managers in Training will learn to lead shifts every week, making sure customers get a fast,
accurate, friendly experience every visit. A Shift Manager in Training provides leadership to crew
and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift,
monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s
standards, monitoring safety, security, and profitability, and communicating with the next Shift
Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible
for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Shift Manager, you will learn how to complete everyday tasks such as:
- Food Safety
- Internal Communication
- Inventory Management
- Daily Maintenance and Cleanliness
- Managing Crew
- Quality Food Production
- Exceptional Customer Service
- Safety and Security
- Scheduling
- Training
- And many more
Previous leadership experience is preferred not required, ideally within a restaurant, retail or hospitality
environment. We’re looking for positive team players with a flexible schedule who likes to have fun,
with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or
older to be a manager in our corporate owned and operated restaurants.
This job posting contains some information about what it is like to work in a McDonald’s restaurant,
but it is not a complete job description. People who work in a McDonald’s restaurant perform a
number of different tasks every day, and this posting does not list all of the essential functions of this
job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and
operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a
separate company and a separate employer from McDonald’s USA. Any information I provide in this
application will be submitted only to the independent franchisee, who is the only company
responsible for employment matters at this restaurant. I recognize that the independent franchisee
alone will make all decisions concerning employment matters, including hiring, firing, discipline,
supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I
understand that the information I provide will be forwarded to the franchisee organization in order for
that organization to reach out to me and process and evaluate my application. I acknowledge that
McDonald’s USA will not receive a copy of my employment application and will have no involvement
in any employment decisions regarding me, including whether I receive an interview or whether I am
hired to work for the franchisee. I understand that I need to contact the franchise organization for
information about its privacy practices.