What are the responsibilities and job description for the Multi Unit Operations Supervisor position at McDonald’s?
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA.
Description:
McDonald's Works for Me.
I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.
The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.
The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let’s talk. Make your move.
Requirements:
The Operations Supervisor is responsible for running a patch of profitable restaurants and for making sure the restaurants meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The Operations Supervisor works with his/her General Managers & Shift Managers to set the restaurant’s goals and creates a plan to achieve the goals.
To meet restaurant goals, the Operations Supervisor doesn’t work alone. He or she leads a team of General Managers & Shift Managers that have specific responsibilities in the restaurant. This means helping the General Managers to set their own goals, following up on their progress, and providing coaching and direction to improve the Management Teams. By improving the Management Team, the restaurant improves!
The Operations Supervisor may also be responsible for hiring and developing Department, Shift Managers and crew to make sure that the restaurant has the right team to lead into the future.
Ideal candidates should have previous Area Supervisor/Operations Supervisor experience running high volume locations. A background in quick service restaurants is strongly desired, or experience in hospitality or retail.
Additional Requirements:
- Must have Multi-Unit Experience
- Dynamic Leader with Team Building skills
- Reinforce accountability amongst locations to company standards and policies.
- Maintain exceptional food safety practices at every location
- Work closely with the General Managers & Director of Operations on Brand Standards, labor, food cost and scheduling
- Uphold building and property standards of each Location
- Staff each store with a fully Trained and Certified Management team.
- Develop all level of managers by continuously focusing on their development.
- Maintain a low turnover rate by retaining and developing management staff.