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Guest Experience Lead

McDonald's
CYPRESS, TX Full Time
POSTED ON 12/24/2025
AVAILABLE BEFORE 1/23/2026
Location: 13785 CYPRESS N HOUSTON RD, CYPRESS, TX, 77429 Guest Experience LeaderFlexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.PERKS & BENEFITS:Competitive pay starting at  $13.00 / hour plus cash incentivesEmployee discounts and free mealsPaid sick leave and/or paid time offTuition reimbursement and/or educational assistanceTraining and advancement opportunitiesWeekly direct deposit401k plan*Medical, dental, and vision benefits*And much, much more!*Available to full time employees in select locations.This role is vital to the guest experience because you'll:Lead the experience: Check in with guests and make sure they are enjoying themselvesBe the solution: Handle guest concerns and provide resolve to their satisfactionUnderstand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environmentBe in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay featuresTo be successful in this position, you’ll need:A humble and hospitable demeanor;Passion for helping and serving others (customers and fellow team members);A desire to learn and grow; andThe ability to communicate effectively and anticipate customer needsSo, what’s your job combo?We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job.  People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

Salary : $13

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