Demo

Guest Experience Lead

McDonald's
Edgewood, MD Full Time
POSTED ON 12/27/2025
AVAILABLE BEFORE 3/26/2026
Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

Perks & Benefits

  • Competitive pay from $14.50
  • Employee discounts and free meals
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401k plan*
  • Medical, dental, and vision benefits*

And much, much more!

  • Available to full time employees in select locations.

This role is vital to the guest experience because you'll:

  • Lead the experience: Check in with guests and make sure they are enjoying themselves
  • Be the solution: Handle guest concerns and provide resolve to their satisfaction
  • Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
  • Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

To Be Successful In This Position, You’ll Need

  • A humble and hospitable demeanor;
  • Passion for helping and serving others (customers and fellow team members);
  • A desire to learn and grow; and
  • The ability to communicate effectively and anticipate customer needs

So, what’s your job combo?

Equal Employment Opportunity and Our Value of Inclusion

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdonaldsandme@support.mcdonalds.com.

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

Salary : $15

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Guest Experience Lead?

Sign up to receive alerts about other jobs on the Guest Experience Lead career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$60,987 - $87,565
Income Estimation: 
$89,399 - $121,426
Income Estimation: 
$60,987 - $87,565
Income Estimation: 
$89,399 - $121,426
Income Estimation: 
$35,412 - $45,784
Income Estimation: 
$42,704 - $55,260
Income Estimation: 
$42,704 - $55,260
Income Estimation: 
$48,040 - $64,138

Sign up to receive alerts about other jobs with skills like those required for the Guest Experience Lead.

Click the checkbox next to the jobs that you are interested in.

  • Campaign Management Skill

    • Income Estimation: $103,303 - $148,215
    • Income Estimation: $109,844 - $144,168
  • Content Development Skill

    • Income Estimation: $94,514 - $151,319
    • Income Estimation: $102,738 - $142,837
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at McDonald's

  • McDonald's Island, GA
  • Shift Managers lead, collaborate, and motivate their crew to provide the best quality, service and cleanliness to our guests. We offer opportunities to lea... more
  • 12 Days Ago

  • McDonald's Cleveland, OH
  • This position is for a General Manager in Training. Ideal candidates should have previous General Manager experience. A background in quick service restaur... more
  • 12 Days Ago

  • McDonald's Lorain, OH
  • This position is for a Shift Manager in Training. Ideal candidates should have previous Manager experience. A background in quick service restaurants is st... more
  • 12 Days Ago

  • McDonald's Ballston Spa, NY
  • This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license t... more
  • 12 Days Ago


Not the job you're looking for? Here are some other Guest Experience Lead jobs in the Edgewood, MD area that may be a better fit.

  • McDonald's Glen Burnie, MD
  • Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Perks & Benefits Co... more
  • 15 Days Ago

  • McDonald's Gambrills, MD
  • Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Perks & Benefits Co... more
  • 16 Days Ago

AI Assistant is available now!

Feel free to start your new journey!