What are the responsibilities and job description for the Department Manager position at McDonald's?
All McDonald’s Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit.
But some managers also lead Departments. These managers have responsibility for managing assigned Systems, like Training, Food Safety, and Inventory Management. They set goals, delegate tasks to their teams, follow-up, and report results back to their team and other managers.
Additional Info
Along with competitive pay, a Department Manager at a McDonald's Corporate owned store is eligible for incredible benefits including:
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA.
But some managers also lead Departments. These managers have responsibility for managing assigned Systems, like Training, Food Safety, and Inventory Management. They set goals, delegate tasks to their teams, follow-up, and report results back to their team and other managers.
- The Guest Service Department Manager’s responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
- The Kitchen Department Manager’s responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
- The People Department Manager’s responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager’s responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.
Additional Info
Along with competitive pay, a Department Manager at a McDonald's Corporate owned store is eligible for incredible benefits including:
- 10-15 days paid vacation
- 8 PTO days
- Bereavement Pay
- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
- Medical, dental and vision coverage
- Pre-tax flexible spending accounts
- Short- and Long-Term Disability, life and accident insurance
- 401k
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA.