Assistant General Manager

Job Summary

The position provides managerial and administrative leadership to operate one franchise-owned

restaurant in the Lake Elsinore area under the direction of the General Manager. This is the 2nd

person in charge reporting to the General Manager and, when the General Manager is absent, is

the top manager present in the designated restaurant and is accountable for the restaurant and

operations at those times. This person directs the work of team members, both managers and

crew. The Assistant General Manager exercises discretion and independent judgment in

performing his or her duties in alignment with the scope of authority provided by General

Manager.

Essential Duties

• With the General Manager, responsible for managing the restaurant, including oversight
  
  

over all store operations from production to guest service areas; direct the work of team

members, both managers and crew

• Assist General Manager as necessary to ensure restaurant meets performance expectations
• Coach and role model McDonald’s guest and service experience behaviors, ensuring end-toend
  
  

consistency in service delivery, especially with crew members

• Assist General Manager with designated people processes, including but not limited to: (a)
  
  

recruiting, interviewing, onboarding and training managers and crew; (b) assessing the work

of crew and providing performance feedback/evaluation and assigning training/development

plans; (c) preparing recommendations to support hiring, and employee status changes such

as promotions or terminations; (d) conducting performance reviews for all crew, and (e) making

hiring decisions in special situations approved by General Manager

• Provide an environment that fosters continuous employee development, learning and
  
  

teamwork; set the example through coaching and personal development planning

• Analyze restaurant labor and crew capability needs for crew under direction of General Manager;
  
  

prepare and set weekly schedules, including days and hours of work, for all crew; ensure schedules

are legally compliant and meet company practices

• Manage inventory levels to meet operating needs and budget; prepare inventory forecasts
  
  

and ordering recommendations for General Manager approval, and ensure related activities

are coordinated (e.g., receiving deliveries); perform trend analysis on food costs to inform

planning

Additional Responsibilities

• Assist General Manager with Business Planning and Community Engagement as may be
  
  

Required

• Ensure food safety is always maintained and in accordance with procedures; ensure team
  
  

members understand their role and are up to date on training and procedures

• With the General Manager, perform and assign maintenance activities to ensure restaurant
  
  

meets or exceeds standards of excellence (proactive planning, cleanliness, procedures);

collaborates with General Manager to ensure coverage at all times and troubleshooting emergencies

• Assist General Manager with monitoring and implementing legal compliance measures in the
  
  

restaurant

• Appraise team members’ (both managers and crew) productivity and efficiency for the
  
  

purpose of recommending promotion, termination, or other change in status to General

Manager

• Work with team members (both managers and crew) in the operation of the restaurant on
  
  

as needed basis, often concurrent with performing managerial duties

• Other duties as assigned
  
  

Preferred Qualifications

High School or GED required

Demonstrated experience leading a team in in a fast-paced managed environment

Strong leadership skills with the ability to coach and mentor team with professional

maturity

Must possess strong business acumen, be independently motivated, assertive, and possess

ability to delegate effectively

Achievement oriented with strong organizational, interpersonal and problem-solving skills

Strong oral & written communication skills; English language proficiency; an ability to

communicate in a second language

1-3 years customer service management experience or US military service

Ability to work full time with variable hours including early mornings, evenings, weekends

and/or holidays

EQUAL EMPLOYMENT OPPORTUNITY

Ajayi Hospitality Group Inc. (The Company) is committed to a policy

of Equal Employment Opportunity and will not discriminate against an applicant or employee on

the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or

military status, sexual orientation, gender identity/expression, genetic information, or any other

legally-recognized protected basis under federal, state or local laws, regulations or ordinances

REASONABLE ACCOMMODATIONS

Applicants with disabilities may be entitled to reasonable accommodation under the terms of

the Americans with Disabilities Act and certain state or local laws. A reasonable

accommodation is a change or adjustment to a job or work environment that will ensure an

equal employment opportunity without imposing an undue hardship on the operation of the

business.