Field People Manager (Human Resources)

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements - check them out here!

We are enjoying the flexibility of a hybrid work model, splitting our time between remote work and connecting with co-workers in our state-of-the-art headquarters.  Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

• Take a class at Hamburger University
• Sample future items in our Test Kitchen
• Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Job Description

The Field Human Resource People Manager focuses on execution of People practices, processes and tools in their field territory; consults to Field staff and Operators on HR-related issues; with support from the HR Director leverages COEs to provide expert support to Field staff and Operators; works collaboratively with the field HR team to deliver on key People priorities. The ideal candidate would be based out of Richmond, Virginia or Raleigh, North Carolina.

Responsibilities

People Component of Business Strategy

Provides input into the development of the Field’s Business Plan relative to staff competencies/capabilities 

• Contributes to the identification of Field People priorities, and ensures tactics to execute those priorities are aligned with the Operator Leadership teams and Field Leadership 
• Supports Field Operator Leadership teams in the delivery of the National People Strategy and Field People Plan
• Supports Field Leadership team in the execution of Field People Plan for staff
• Anticipates and put plans in place to address future business needs or potential issues/gaps related to staff competency/capability Functional Expert and Advisor 
• Serves as a resource to Field staff and Operators relative to all People-related strategies, tools and processes
• Ensures assigned Field is fully staffed with engaged, committed, and high functioning employees; works to fill open roles quickly
• Coaches, counsels, provides direction to Field staff members on people-related issues to optimize the National People strategy
• Supports Operator community; Consults and provides recommendations to Field Service and Operators regarding talent acquisition tools at their disposal and the best thinking across the System about sourcing talent
• Coach and partner with People leaders to effectively execute staff recognition and rewards programs, and staff engagement activities (surveys, outings, meetings, celebrations, etc.)Talent Management
• Helps hold People leaders accountable, including providing coaching and feedback, for effective execution of internal Performance Management Cycle
• Conducts and Coaches People leaders in accurately and honestly assessing performance, potential and readiness
• Works with People leaders and Field Leadership in making compensation decisions for all Field staff employees, including base salaries, short and long term incentives
• Works with People leaders and staff to drive employee development ensuring a robust talent pipeline that meets current and future needs of the business Employee Relations
• Works with Field staff and Operators to help ensure McDonald’s Brand restaurants’ People strategies are consistent with current and future needs of the business and comply with applicable employment and labor laws
• Keeps employee relations top-of-mind with Field People leaders and Operators and provides coaching and counseling effectively executing appropriate employee engagement programs, activities, and tools

Qualifications

• Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.

• 3 years of Human Resources experience with an emphasis on employee relations and HR generalist proficiencies

• Degree in Human Resources or Certification (Preferred)

• Experience leading others and heavy business partner relationship expertise

• Experience in the hospitality industry is not required but preferred

• Travel: Over 30%. Day and overnight trips required for this position

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.