Pre-Litigation Assistant

Build your legal support career with a fast-paced, client-focused law firm that values professionalism, teamwork, and exceptional service.

We are seeking a motivated, detail-oriented Pre-Litigation Assistant to join our Colorado Springs office. This role is ideal for someone who enjoys staying organized, managing multiple priorities, and supporting clients and attorneys in a high-volume legal setting. Our firm specializes in Personal Injury and Workers’ Compensation, and we are looking for someone who is ready to contribute to a strong, service-driven team.

This is a full-time, fully in-office position, Monday through Friday, in our Colorado Springs office.

Essential Duties and Responsibilities

• Send initial representation and file letters to insurance companies and other interested parties
• Request police reports, photographs, and other incident-related documentation
• Request, organize, and follow up on medical records and billing records
• Assist with claim setup and communication with insurance carriers
• Draft routine correspondence and assist with preparation of case-related documents
• Enter and maintain accurate data in the case management system
• Calendar and follow up on outstanding items
• Post entries to client accounts, as applicable
• Answer phones and provide professional customer service to clients and vendors
• Greet and assist clients and visitors to ensure exceptional client service
• Support attorneys and staff with general administrative and office needs
• Cover the front desk during the lunch hour and for morning and afternoon breaks
• Perform other duties as assigned

Qualifications

• Associate’s degree or Paralegal Certificate preferred
• Personal injury and/or law firm experience preferred, but not required
• Prior experience in a legal assistant, case assistant, claims, customer service, or office support role preferred
• At least 1 year of office-based customer service experience required
• Strong administrative, organizational, and follow-up skills required
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
• Accurate typing speed of 65 WPM required; typing assessment will be administered
• Bilingual skills are a plus

Compensation and Benefits

Pay Range: $21.00–$24.50 per hour, depending on experience and qualifications.

Benefits include:

• Medical, dental, and vision coverage
• 401(k) with company match after 1 year of service
• Paid time off
• Paid holidays

Why Join Us

We are committed to delivering outstanding client service and creating a supportive, team-oriented workplace where employees can grow and succeed. We are looking for someone who is professional, dependable, and eager to contribute in a meaningful way. If you enjoy working in a collaborative office environment and want to be part of a firm that values responsiveness and service, we encourage you to apply.