Knowledge Management Solutions Specialist

Build your big career with the firm that does Big Law, Better. McDermott Will & Schulte is a leading global law firm that brings together more than 1,750 lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault and others. We are also certified by Great Place to Work.

At McDermott, we don’t just invest in your future, we accelerate your career – wherever it may lead. That includes supporting you both in and outside of the office.

With Us, You’ll Find

• A firm where everyone belongs: Our award-winning culture prioritizes warmth and authenticity — we encourage you to be yourself!
• Enthusiasm for all perspectives: We’re smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.
• Support to feel your best and do your best: Wellness is integral to building a successful career and a rich life. That’s why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance.
• Real rewards for real work: We offer generous compensation packages that recognize hard work and excellence.
  
  

Job Description

The Knowledge Management (KM) Solutions Specialist reports to the Associate Director of KM Solutions and supports the KM Directors, KM Managers and the broader KM team. This role works to advance the firm’s knowledge management strategy through close collaboration with the KM team to build and maintain lawyer- and client-facing KM tools, systems, and processes.

Essential Functions And Responsibilities

• Support drafting protocols, designing workflows, delivering training sessions, coordinating with contract attorneys, and managing project timelines
• Facilitate data-related workflows for KM initiatives, including data collection, name normalization, identifying and populating missing data, running test exports, and performing final quality control reviews
• Help maintain KM builds, including data source updates, refreshes, and workspace republication
• Contribute to the development of AI-driven KM solutions by testing use cases, integrating AI tools into existing workflows, and analyzing outputs from AI models
• Participate in technology training sessions and pilot programs to ensure the KM Department continues to adopt and leverage best-in-class tools, both firm-wide and within specific practice groups
• Conduct legal research, including searching for relevant statutes, administrative rules, sub-regulatory guidance, and other resources, that support knowledge resources (e.g., 50 state surveys)
• Help support the maintenance of KM platforms and solutions, ensuring content remains current, relevant, and accessible
• Maintain KM content on internal sites such as YourSource and practice group pages by adding new resources, updating language, and ensuring accurate linkage
• Monitor proposed and enacted legislation and prepare updates to keep KM resources current
• Analyze trends in attorney requests to proactively develop solutions and create new resources that enhance efficiency
• Assist with special projects and perform other duties as assigned by KM Managers and Directors
  
  

Job Specifications

• Bachelor’s degree
• Knowledge of Microsoft Office Suite, with strong Excel skills
• Work experience in a large law firm environment
• Strong written and verbal communication skills
• Strong organizational skills
• Ability to work under tight deadlines and prioritize responsibilities
• Ability to handle and maintain confidential information
• Ability to learn new concepts and skills quickly
  
  

Successful candidates will be provided with outstanding career opportunities and will receive a competitive total rewards package with the opportunity to earn performance-based bonuses.

Target Hiring Range $79,000 - $110,000

Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, experience, and geographic location. Base pay is only one part of the Total Rewards that MWE provides to compensate and recognize our staff professionals for their work. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package.

Physical Demands And Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear
• Employee must occasionally lift up to twenty (20) pounds
  
  

Work Environment

Typical indoor office environment

Disclaimer

The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.