Shipping Clerk

BASIC FUNCTION AND RESPONSIBILITY:

Shipping Clerk will support accurate and on time delivery of products to our customers. 

Reports To: Shipping Manager

Summary/Objective:

The Shipping Clerk is responsible for accurately packing boxes, packing and shipment of quality boxes and product, as well as on time shipping.  This position reports to the Shipping Manager.

 ESSENTIAL JOB FUNCTIONS:

• Responsible for pulling orders and verifying the accuracy of orders by checking item numbers, quantities, and customer information against packing lists and sales orders.
• Ensure proper packaging of goods to prevent damage during transit, using the appropriate materials.
• Responsible for assembling boxes for products, including building custom boxes for new sizes, and maintaining an adequate stock of pre-assembled boxes to ensure efficient order fulfillment.
• Responsible for reporting any defective items prior to shipping
• Assist with loading and unloading boxes on pallets for shipping.
• Collaborate with the production, warehouse, and customer service teams to ensure smooth order fulfillment.
• Maintain a clean, safe, and organized work area in the shipping department. 
• Participate in continuous improvement initiatives within the department and company to improve employee performance, quality control, productivity, efficiency and lower cost.

 CHARACTERISTIC DUTIES & RESPONSIBILITIES:

• Solid knowledge of shipping operations, packing methodologies that are appropriate with varying shipping methods.
• Ability to foster and maintain positive working relations by demonstrating a professional and positive work ethic.
• Ability to communicate effectively with customers, team members, and external carriers. 
• The ability to prioritize tasks, multitask, and meet deadlines in a fast-paced, high-volume shipping environment, ensuring maximum efficiency without sacrificing customer satisfaction or accuracy.
• Ability to quickly and efficiently handle issues that arise in the shipping process.
• Adhere to safety standards and operational procedures, as well as wearing and maintaining all required PPE.

 Competencies:

• Team Player
• Results Driven
• Detail Oriented
• Sense of Urgency
• Time Management

Supervisory Responsibility:

This position has no supervisory responsibilities.

Work Environment:

This job operates in a professional manufacturing/warehouse environment.  Warehouse environment subject to temperature changes.  There are minimal health hazards due to working on or around a forklift.  This role routinely uses standard office equipment such as telephones, computers, photocopiers, filing cabinets and fax machines. In addition, this role operates a forklift and shipping/receiving equipment. This list is not all inclusive.

Physical Demands:

While performing the duties of this position, the employee will frequently need to talk, read, and hear. The role requires standing, walking, climbing stairs, using hands and fingers, reaching, and engaging in repetitive bending and squatting for 8-9 hours a day. The employee must also have the ability to read and understand detailed information, including small print on labels, and perform tasks that require attention to small or intricate details, ensuring accuracy and precision. Additionally, the ability to lift/move items up to 50 lbs. is required.

Position Type and Expected Hours of Work:

This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.  In addition, the position may require occasional overtime. In some cases, overtime may be assigned the same day as the need.

Travel:

No travel is expected for this position.

Required Education and Experience:

• Minimum of two (2) years direct shipping experience
• Forklift certification
• High School diploma or GED

Preferred Education and Experience:

AAP/EEO:

MCD Innovations, a division of Airxcel, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Other Duties:

Please be advised this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.