What are the responsibilities and job description for the Service Technician position at McCullagh Coffee?
JOB TITLE:
Service Technician
JOB LOCATION:
Buffalo, NY
COMPENSATION:
Up to $22.00 /hour based on experience, plus benefits
COMPANY PROFILE:
McCullagh Coffee is a leading manufacturer and distributor of roast and ground coffees and is proud to be one of the oldest and most successful family-owned coffee roasters in North America. We also operate a specialty hot beverage distribution business that supports coffee houses, restaurants & food service, offices, convenience stores, hospitality and healthcare facilities with an industry-leading range of customized products, dispensing equipment and marketing services to drive our customers’ business growth and meet their goals.
BENEFITS:
McCullagh Coffee offers a competitive compensation plan and a comprehensive benefits program. Our benefits program includes healthcare, dental, vision, company paid disability, 401(k), company paid life insurance, and paid time off.
RESPONSBILITIES:
- Respond to requests for equipment service in a timely and professional manner; honor repair timeframe commitments.
- Repair Equipment in a timely and accurate manner, minimizing the customer’s service interruption.
- Install all types of equipment in a manner that meets the customer’s requirements.
- Perform any pre-work, as required, to prepare for proper equipment installation. (may include connecting water lines, drilling holes, setting up drain lines and hooking up basic electrical components where allowed by code)
- Maintain equipment at optimal functionality by performing routine cleaning, necessary maintenance, and repairs in an organized and efficient manner, minimizing and/or preventing any interruption of service for the customer.
- Request new equipment from home office when necessary; refurbish existing equipment for placement at new accounts.
- Maintain a clean and organized work area.
QUALIFICATIONS:
Minimum of High School Diploma and/or equivalent (i.e. GED).
Good Mechanical Aptitude, experience with Plumbing or Electrical work highly preferred.
Experience in the Food & Beverage Services Industry is ideal and highly preferable.
2 years Recent Experience in a Service Technician role desirable.
Ability to work independently, while building and maintaining lasting relationships with customers
Clean driving record
***Will train the right candidate!***
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $22