Clinical Support Specialist (MA/LPN) — Front Office, Patient Care & Phlebotomy

Overview

The Lead Medical Assistant / Clinical Coordinator is a key member of the practice responsible for overseeing daily clinic flow while supporting both administrative and clinical functions. In this vital role, you will be the first point of contact for patients, providing exceptional front desk support, performing essential patient care tasks, and conducting phlebotomy procedures with precision and compassion. Your energetic approach will help create a welcoming environment while ensuring smooth clinic operations. This position offers an exciting opportunity to utilize your clinical skills in a comfortable environment that values you and values compassionate, competent patient care. Come be a part of shaping the practice as it grows to meet the needs of our community. This office is currently located in Bayfield CO but will be relocating to Durango CO in January 2026.

Duties

• Greet and check-in patients efficiently, verifying insurance, collecting payment and updating medical records using Electronic Health Record (EHR) systems.
• Obtain vital signs, medical histories, and perform initial patient assessments to support clinical workflows.
• Prepare patients for examinations and procedures, ensuring comfort and understanding throughout their visit.
• Conduct phlebotomy procedures accurately, collecting blood samples for laboratory testing while maintaining strict safety protocols.
• Conduct EKGs on patients who require one.
• Assist healthcare providers with medical documentation, medication administration, and basic physiology assessments.
• Manage front office responsibilities including appointment scheduling, patient intake, and handling inquiries with professionalism.
• Maintain organized medical records, ensuring compliance with HIPAA regulations and accurate ICD coding for billing purposes.
• Additional roles determined based on experience and ability such as phone triage for acute medical conditions.
• Helping to maintain a clean and healthy environment.
• Ordering and managing necessary supplies and medications.

Requirements

• Proven experience in medical office support, outpatient care, or hospital medicine settings; dermatology or urgent care experience is a plus.
• Valid certification as a Medical Assistant (MA) or Licensed Practical Nurse (LPN), with Basic Life Support (BLS) certification.
• Strong knowledge of medical terminology, anatomy, physiology, pharmacology.
• Hands-on experience with phlebotomy techniques and specimen handling in inpatient or outpatient environments and EKGs.
• Excellent patient service skills with the ability to communicate clearly and empathetically across diverse populations including geriatrics and pediatric patients.
• Ability to work efficiently.

This role is perfect for motivated healthcare professionals eager to make a meaningful impact through compassionate patient care while supporting clinic operations seamlessly. We are committed to fostering an inclusive environment where your skills can thrive—empowering you to grow professionally in a vibrant healthcare setting! We are looking to hire a person ready to help build and grow the practice as my office moves into Durango CO in January 2026.

Pay: $24.00 - $31.00 per hour

Expected hours: 40.0 per week

Benefits:

• Paid sick time
• Paid time off

License/Certification:

• LPN license or Medical Assistant license (Required)

Work Location: In person

Salary : $24 - $31