Front Desk Receptionist/Scheduler - McCoy Nursing Home

Job Summary
We are seeking an energetic and detail-oriented Front Desk Receptionist/Scheduler to join our team at a reputable healthcare facility. In this vital role, you will serve as the first point of contact for visitors, patients, and staff, ensuring a warm and professional environment. Your organizational skills and friendly demeanor will help streamline daily operations, manage appointments, and provide exceptional customer support. This position offers an exciting opportunity to contribute to a compassionate healthcare setting while developing your administrative expertise.

Responsibilities

• Greet visitors, patients, and staff with a welcoming attitude, providing excellent customer service at all times
• Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel
• Schedule staff shifts and coordinate calendars for healthcare providers and staff members
• Maintain accurate records through data entry, filing, and updating patient or resident information in electronic systems
• Handle office management tasks such as filing, proofreading documents, and managing correspondence
• Utilize computer skills including Microsoft Office Suite (Word, Excel), Google Workspace, and QuickBooks for administrative tasks
• Ensure proper phone etiquette is maintained during all interactions and support overall office organization

Requirements

• Proven experience in front desk or receptionist roles within office environments or healthcare settings
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment
• Excellent computer literacy including proficiency with Microsoft Office, Google Workspace, data entry
• Experience with multi-line phone systems and office management software is essential
• Demonstrated customer service skills with a friendly and professional demeanor
• Clerical experience including filing, proofreading, calendar management, and time management skills
• Knowledge of phone etiquette and administrative procedures to ensure smooth daily operations
• Personal assistant or office support experience is a plus but not required

Join our team to make a meaningful difference in the lives of those we serve! We’re dedicated to fostering a positive work environment where your organizational talents and customer service skills can shine. This paid position offers valuable experience in healthcare administration while supporting your professional growth.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person