Title Clerk - Receptionist

This role is the is the face of the dealership! A warm welcoming personality is a must. In this position you would be responsible for processing vehicle titles, registrations, and related documentation accurately and efficiently as well as well as handling inbound phone calls and handling daily cashiering transactions.This position works closely with the sales, finance, accounting, DMV and customers to ensure all vehicle paperwork is completed correctly and submitted within required timeframes.

Key Responsibilities

• Process new and used vehicle titles, registrations, and transfers.
• Prepare and submit title and registration paperwork to the appropriate DMV or state agency.
• Verify vehicle and customer information for accuracy and completeness.
• Process lien releases, lien recordings, duplicate titles, and title corrections.
• Maintain accurate records of vehicle titles and registration documents.
• Monitor title status and follow up on outstanding or missing documentation.
• Work with lenders and financial institutions to obtain and process lien information.
• Coordinate with sales and finance departments to resolve title-related issues.
• Ensure all title paperwork complies with applicable state and federal regulations.
• Prepare temporary tags, plates, and registration documents as required.
• Communicate with customers regarding title and registration questions.
• Maintain organized files and ensure documents are properly stored and accessible.
• Reconcile title records and assist with audits when necessary.
• Stay current on DMV requirements, title regulations, and dealership procedures.
• Perform other administrative duties as assigned.
• Answer and route inbound calls to the appropriate department
• Work with customers to process payments

Pay: $17.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Work Location: In person

Salary : $17 - $20