What are the responsibilities and job description for the RV Service Advisor position at McClains RV SuperStore OKC West Inc?
Description
Essential Duties and Responsibilities: (Include the following but not limited to)
- Work with customer and technician base to identify required maintenance.
- Advises customers on necessary/suggested services.
- Offers additional services and repairs to customers.
- Computes the cost of replacement parts and labor to restore vehicle to condition specified by the customer.
- Estimates cost of mechanical, electrical, or other repairs.
- Enters itemized estimate on service order and explains estimate to the customer.
- Coordinate check-in times for service customers.
- Meets dealership’s standards for repair/order production.
- Finalizes repair order.
- Conducts active delivery with the customer.
- Collects payment for repair invoice.