Demo

Customer Program Manager (Aerospace Industry)

McCay Tool & Engineering
St. Louis, MO Full Time
POSTED ON 4/22/2026
AVAILABLE BEFORE 6/22/2026

Company Description:

McCay Tool & Engineering is a St. Louis-based manufacturer, specializing in precision machining. Our mission is to provide quality parts to major aerospace companies, the U.S. Government, and their allies. Since 1950, we have proudly operated in St. Louis and McCay is committed to setting itself apart from the rest of the competition and is strategically positioning itself to be the most relied on supplier.


Job title:

Program Manager


Job Description:

We are seeking a Program Manager to join our face-paced aerospace manufacturing team. This position will work under the general direction of the Director of Program Management and is responsible for the management of Legacy Production and New Product Development, ensuring that established contractual objectives & requirements are met.


Key responsibilities:

  • Direct all phases of programs assigned from inception through completion. Monitor the status of programs and schedules to ensure that the milestones and contractual requirements are accomplished. Where problems occur, coordinate with appropriate functions to determine cause, impact, and proper corrective action. Work with production for all programs to ensure adherence to schedule, budget and scope. Lead preparation of project plans, proposals, negotiating statements of work and specifications, monitoring performance to operating budgets and acceptability of terms & conditions within the contract.

  • Act as primary customer contact for all programs assigned. Chair program meetings with customers. Participate in weekly program reviews with each customer/program. Work in conjunction with Senior Management to develop new business or expand the product line with existing and new customers. Establish milestones and monitor adherence to master plans and schedules; identify program problems and obtain solutions such as allocation of resources or changing contractual specifications/requirements.

  • Identify, prepare and implement cost reduction plans and trade studies. Coordinate external communications with customers. Approve written reports, oral presentations to customers and direct communication with suppliers to resolve purchase item issues in accordance with purchasing guidelines. Manage program data requirement, ensuring that all contract data requirements are submitted in accordance with contractual requirements. Establish and maintain programs files in accordance with department guidelines. Direct the submittal of value engineering change proposals.

  • Conduct and participate in program reviews and meetings and brief attendees on status of corrective actions, expected recovery date and recommendations for improved contractual performance. Establish and maintain effective communication between functional departments to established schedules and all support departments to facilitate problem identification resolution. Interface with customers as required. Serve as liaison between customers and management to ensure customer program requirements, cost and schedule are maintained. Assist in other activities/projects, as directed.

Qualifications:

  • Relevant degree, certificate, or hands on work experience
  • Broad knowledge of a general technical field such as mechanical, electronic, systems or manufacturing engineering
  • Working knowledge of program cost, schedule and technical performance.
  • Fluent verbal and written skills required
  • Over 5 years' experience in a manufacturing environment
  • Demonstrated Program Manager (PM) with a successful track record of managing multiple programs
  • Aerospace & Defense experience preferred

Working Conditions:

Working conditions consist of office and shop floor environment; other than safety glasses, additional personal protective equipment is generally not required. May be required to lift 10-20 pounds on occasions. Overtime may be required to accommodate priorities and deadlines.


McCay Tool Engineering, Inc is an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, gender, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. Employment decisions will not be made on the basis of a person's national origin, race or immigration status except to the extent necessary to comply with the International Traffic in Arms Regulations (ITAR).


ITAR Regulated:

Positions at McCay Tool Engineering, Inc. require access to information or technology that is subject to the International Traffic in Arms Regulation (ITAR) and the Export Administration Regulations (EAR). These laws limit access rights for non-US Persons or other unauthorized individuals. Therefore, applicants may be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status. McCay Tool Engineering, Inc. may decide in its sole discretion not to seek an export license or rely on a license exception for any applicant whose access to export-controlled technology or source code requires government authorization.


Pre-employment background and drug screen required.

Salary : $78,000 - $98,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Program Manager (Aerospace Industry)?

Sign up to receive alerts about other jobs on the Customer Program Manager (Aerospace Industry) career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$95,951 - $128,520
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$168,545 - $198,692
Income Estimation: 
$182,502 - $249,036
Income Estimation: 
$207,946 - $249,343
Income Estimation: 
$175,165 - $219,883
Income Estimation: 
$182,642 - $260,237
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at McCay Tool & Engineering

  • McCay Tool & Engineering St. Louis, MO
  • Company Description: McCay Tool & Engineering is a St. Louis-based manufacturer, specializing in precision machining. Our mission is to provide quality par... more
  • 8 Days Ago

  • McCay Tool & Engineering St. Louis, MO
  • Company Description McCay Tool & Engineering is a St. Louis-based precision machining manufacturer serving major aerospace companies, the U.S. Government, ... more
  • 8 Days Ago

  • McCay Tool & Engineering St. Louis, MO
  • Company Description: McCay Tool & Engineering is a St. Louis-based manufacturer, specializing in precision machining. Our mission is to provide quality par... more
  • 8 Days Ago


Not the job you're looking for? Here are some other Customer Program Manager (Aerospace Industry) jobs in the St. Louis, MO area that may be a better fit.

  • The Marcus Corporation Referral Program Louisiana, MO
  • Summer Assistant Manager Position Weekends and Holidays Required Food. Service. Film. Fun! Marcus Theatres: where talented people find limitless opportunit... more
  • 22 Days Ago

  • Customer Operations Maryland Heights, MO
  • This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Seeking a challenge whe... more
  • 1 Day Ago

AI Assistant is available now!

Feel free to start your new journey!