Digital Operations & Enablement Coordinator

At McCarthy & Holthus, and our affiliate companies, we have years of expertise in representing financial institutions across a wide range of banking law matters, and we’re looking for passionate, driven candidates to join our dynamic team! With offices in Arizona, Arkansas, California, Colorado, Nebraska, Nevada, New Mexico, Oregon, Texas, and Washington, we offer opportunities across multiple locations.

Our workplace is more than just a job – it’s a supportive, collaborative environment where your contributions truly matter. You’ll be part of a team that values hard work, creativity, and dedication, while enjoying a strong sense of community. We offer performance-based bonuses, competitive compensation, and a range of incentives that reward your success. Plus, with generous benefits, enhanced employer contributions, and paid time off, we prioritize your well-being and work-life balance.

Summary: 

The Digital Operations & Enablement Coordinator supports the execution and operationalization of enterprise initiatives after strategic direction, tools, and policies are defined. This role focuses on delivery support, coordination, monitoring, and user enablement across various projects, particularly those related to data protection, secure collaboration, and responsible AI adoption.

This position is intentionally execution focused and works in close partnership with the Enterprise Project Manager, IT, Compliance, and Operations. Strategic decision making, prioritization, and executive communication remain centralized with senior leadership, while this role owns day to day follow through and adoption activities that ensure initiatives achieve their intended outcomes.

Key Responsibilities:

• Provide day‑to‑day execution support for enterprise initiatives, including post-implementation task tracking, bottlenecks, and dependencies


• Coordinate follow‑ups with IT, Compliance, Operations, and PM on assigned workstreams


• Assist with user acceptance testing, pilots, and rollout coordination

2. Digital Risk Operations

• Monitor and review data loss prevention reporting and dashboards on a recurring basis


• Perform initial triage of alerts to identify false positives versus actionable events


• Track patterns and trends related to data handling and document movement


• Maintain logs, metrics, and summary reporting for leadership review

3. Secure Collaboration Enablement

• Assist with maintaining documentation for approved file‑sharing, encryption, and secure collaboration workflows


• Support the rollout and ongoing maintenance of secure file‑handling solutions in coordination with IT

4. Responsible AI Adoption & Enablement

• Serve as a support resource for approved AI tools


• Assist with the creation and maintenance of user guides, FAQs, and training materials


• Maintain a centralized AI knowledge repository (SharePoint)


• Capture user feedback, adoption challenges, and new implementation suggestions for senior review

Experience and Skills:

• Comfortable learning and adapting to new technologies, with a proactive interest in responsible AI solutions and a willingness to support evolving AI-driven workflows and integrations across the organization


• Experience supporting enterprise initiatives, including tracking tasks, coordinating stakeholders, and ensuring follow-through on deliverables


• Exposure to data protection, document management, or risk monitoring processes (e.g., reviewing alerts, tracking incidents, or maintaining logs)


• Experience working cross-functionally with teams such as IT, Compliance, Legal, or Operations in a support or coordination capacity 


• Familiarity with rollout activities such as user training, documentation creation, or pilot/UAT support


• Ability to review data, identify patterns, and surface actionable insights in a clear, concise manner

Qualifications:

• 2-3 years of relevant experience in project coordination, operations, data analysis, compliance support, or related field


• Strong communication and organizational skills with attention to detail


• Ability to interpret technical information and summarize findings for non‑technical stakeholders


• Experience tracking and coordinating work across multiple stakeholders (e.g., IT, Compliance, Operations) with demonstrated follow-through on tasks and deliverables


• Proficient in Microsoft 365 tools, particularly SharePoint, Teams, and Excel, with practical experience supporting business processes

Work Schedule:

This is a 100% remote position. The work week is typically Monday through Friday, with business hours from 8:00 AM to 5:00 PM.

Candidates should be able to occasionally travel to the Texas office for project planning or business needs.

Salary Range:

The salary for this position typically ranges from $60,000 - $70,000, depending on qualifications, experience, and other factors. Please note that the final offer may differ based on the candidate's specific qualifications, skills, and experience, as well as internal equity and business needs.

Benefits:

McCarthy & Holthus, and affiliated companies promote work/life balance with a robust wellness program, PTO, remote work, and flexible schedules (when available). Full-time employees become eligible for benefits following a 30-day waiting period, with benefit offerings that include medical, dental, vision, life, AD&D, EAP, STD, and LTD. Additionally the firm provides parental leave for both primary and non-primary caregivers as well. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and short and long-term care insurances, as well as a 401(k)-retirement plan with a company match. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis.

Security Requirement:

While performing the duties of this job, the employee is required to ensure the security and confidentiality of all sensitive information, including but not limited to threats or hazards to the security or integrity of sensitive information that could result in any harm or inconvenience to any customer, employee or company.

Work Environment:

A corporate office environment with a professional setting, characterized by a quiet to moderate noise level. Employees may work in individual or shared workspaces, with standard office equipment such as computers, printers, and telephones. Occasional meetings, collaborative discussions, and business activities may contribute to variations in noise levels.

Next Steps:

Ready to take the next step? Apply now and be part of our thriving team! 

Career Center | Recruitment

Notices:

The above information on this job description is designed to indicate the general nature and level of work performed by incumbents. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with the knowledge, skills, and abilities of the incumbent.

McCarthy & Holthus is an Equal Opportunity Employer. We are committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Qualified applicants with a criminal history will be considered pursuant to the San Diego County Fair Chance Ordinance, the California Fair Chance Act, and other applicable state or local laws. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made. After making a conditional offer and running a background check, if there are concerns about a conviction directly related to the job, you will be given the chance to explain the circumstances, provide mitigating evidence, or challenge the accuracy of the background report. For more information about the Fair Chance Ordinance, visit the San Diego County Office of Labor Standards and Enforcement webpage.

As part of our commitment to maintaining a lawful and compliant workforce, we participate in the E-Verify program. All candidates who accept a job offer will be required to complete the E-Verify process to verify their employment eligibility in the United States.

Applications will be accepted until 7/31/26.