What are the responsibilities and job description for the Automotive Service Advisor (Service Writer Exp Required)- McCarthy CDJR position at McCarthy Auto Group?
Salary: Commission McCarthy Auto Group is continuously growing and is currently looking to fill a full time service advisor position. We are looking for an experienced candidate that has strong written and oral communication skills, strong attention to detail and strives to provide excellent customer service. This is a great opportunity to join the McCarthy CDJR- Lee's Summit team!Why should you want to join the McCarthy Auto Group Service Department? Click HERE to find out!Job Duties and Responsibilities:Greet customers, listen to customer concerns and write detailed service orders based on customer concernsReview vehicle report for recalls that need completed and verify applicable warrantysAnswering phones, schedule appointments, review recommended/ upcoming servicesCommunicate to technicians throughout the process of repairs to keep customer updatedProvide cost estimate of mechanical and maintenance repairsMaintain customer satisfaction score at or above dealership standardsJob requirement:Reynolds and Reynolds DMS knowledge preferred but not required1 year service writing experience preferredExcellent customer service skills and strong desire to sellBasic knowledge of automotive systems preferred but not requiredMust be able to multitask and work in a fast pace environmentMcCarthy Employment PerksClosed on Sundays!Medical InsuranceDental InsuranceVision InsuranceLife InsuranceHealth Savings Account401(k) with Company MatchPaid Vacation and HolidaysEmployee Discounts on Vehicles, Service & PartsEmployee Assistance ProgramReferral BonusesPaid TrainingCommunity and Charity InvolvementIf interested in this opportunity Apply Today!